Senior Quality Analyst – Salesforce (Digital Technology)

Job description

**Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology.** At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! As a **Senior Quality Analyst**, you'll support Slide's Digital Technology team by testing Salesforce applications and customer-facing digital experiences that support the insurance lifecycle. You'll validate Salesforce enhancements, integrations, and end-to-end customer journeys while partnering with Product and Engineering to deliver reliable, high-quality releases. ### What You'll Do #### #### Salesforce Quality Assurance & Testing - Develop and execute risk-based testing for Salesforce enhancements, production fixes, and integrations. - Validate Salesforce configurations, workflows, approval processes, custom functionality, and user permissions. - Perform functional, regression, integration, end-to-end, and user acceptance testing across Salesforce applications. #### Digital & Integration Testing - Test customer-facing digital experiences integrated with Salesforce, including policy administration, billing, document management, identity management, and other enterprise applications. - Validate APIs, middleware, and system integrations to ensure accurate data flow and business processing. - Analyze defects, data, configurations, and system behavior to identify quality risks and support resolution. #### Collaboration & Release Support - Partner with Product Owners, Business Analysts, Engineers, and business stakeholders to clarify requirements and validate expected outcomes. - Communicate testing progress, quality risks, and release recommendations. - Support continuous improvement by enhancing regression coverage, documentation, and testing practices. --- ### What You Bring - High School Diploma or GED required; Bachelor's degree in Information Systems, Technology, or a related field preferred - 4+ years of hands-on software quality assurance experience testing Salesforce applications. - Experience testing Salesforce Sales Cloud, Service Cloud, custom applications, workflows, and integrations required - Experience with Property & Casualty insurance systems, products, or operations preferred - Experience performing end-to-end testing across multiple integrated enterprise systems. - Experience using test management tools (ADO preferred). - Experience validating APIs, integrations, data quality, and system interfaces. - Experience supporting Agile software delivery. - Software testing certification (ISTQB or comparable) preferred. - Strong organizational, analytical, and problem‑solving skills with the ability to manage multiple priorities - Effective communication skills with the ability to collaborate across business and technology teams - Proficiency with Microsoft 365 applications, including Teams, SharePoint, Word, Excel, PowerPoint, and Outlook - Passion for collaboration, innovation, and living Slide's Core Values **What Slide Offers To You****The Slide Vibe** - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey. **Benefits** - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way! **2023 - 2026 BEST PLACE TO WORK - Tampa Bay Business Journal** **2024, 2025 & 2026 TOP WORKPLACE - Tampa Bay Times & USA TODAY**