Senior Quality Assurance Analyst

Job description

We are looking for an experienced Senior Quality Assurance Analyst to join our Underwriting Services team. This is an excellent opportunity for a quality-focused insurance professional who is passionate about driving accuracy, continuous improvement, and operational excellence. As a key member of the team, you will be responsible for ensuring the accurate, consistent, and compliant delivery of underwriting services through quality assurance, quality control, and audit activities. You will review underwriting processes and data, identify trends and risks, support operational improvements, and help maintain high service standards across a range of London Market Insurance clients. Working closely with operational teams, management, and client stakeholders, you will play a vital role in promoting best practice, strengthening quality controls, and providing technical guidance to colleagues.