Senior Quality Assurance Engineer

Job description

Job Purpose: Provide quality engineering leadership and support across the business, acting as the primary quality representative for nominated customers. Ensure compliance with customer, regulatory requirements a quality management system requirement while driving continuous improvement, problem solving and customer satisfaction. Main Duties: Provide technical guidance and support on quality and process requirements across the business. Ensure customer quality requirements are accurately incorporated into products, processes and documentation. Generate, review and approve customer and internal quality documentation, including AS9102 First Article Inspection Reports. Lead investigations into non-conforming products, customer complaints and quality issues, ensuring effective corrective and preventative actions are implemented. Review and approve product release documentation in line with customer requirements. Support customer, supplier and third-party quality audits. Analyse quality data and identify opportunities for continuous improvement. Mentor and support Quality Engineers and Quality Inspectors, promoting best practice across the business. Lead quality improvement initiatives to reduce defects, improves process capability and extend customer satisfaction. Participate in cross-functional projects and support New Product Introduction activities. Deputise for the Quality Manager when required. Person Specification: Previous experience in a Quality Engineering role within an electronic manufacturing environment (Desirable) Experience working to AS9100 and/or ISO9001 standards Knowledge of AS9102 First Article Inspection requirements Experience in root cause analysis and corrective action methodologies Strong problem-solving and decision-making skills Excellent communication and customer relationship skills Ability to lead quality improvement activities and support cross-functional teams High attention to detail with pro-active approach to continuous improvement At Axis we expect every employee to commit to our Teamship Rules: Caring: for each other, our customers, our suppliers and all other stakeholders Hardworking: with diligence, creativity, and by going the extra mile Integrity: through honesty with oneself and with others Positivity: a can-do attitude Synergy: a united front as team Axis