Senior Quality Manager

Job description

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving two primary markets – passenger vehicle and commercial truck equipment – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities. Job Purpose This role will involves creating and /or augmenting the Quality systems, approaches, and programs to achieve a proactive, customer-focused organization resulting in delivering on AOP commitments. This will involve formulating an overall quality vision, setting quality goals, and recommending organizational changes to achieve the set goal. This individual will create an environment conducive to continuous quality improvement and implement systems from APQP through production launch that nurture and achieve quality excellence. Job Duties and Responsibilities Provides leadership to Quality Managers in the field, ensuring that quality standards are implemented consistently across assigned facilities Lead all relevant global Quality and cross-functional activities, with emphasis on the roll-out, support and appropriate verification of the Dana Program Management and Advanced Quality processes Implement the OneDana Quality Operating System ensuring plants understand and comply with elements and applications used to ensure IATF 16949 and other standards or metrics that relate to customer scorecards Maintain and improve (and develop or remediate as necessary) quality systems and approaches consistent with all customer CSR’s, OneDana QOS and IATF16949 requirements, inclusive of a robust Management Review and auditing processes Actively participate on the Corporate Quality Leadership Team, and enforce Corporate Policies and Procedures Monitor quality activities; customer and supplier (internal and external) quality, customer relationships, proactive continuous improvement activities, technical problem-solving leadership and activities, corrective action activities, and field action management Support plants with initiatives for quality improvements and assist as needed with barriers to implementations Actively lead product safety and field action investigation activities as per Dana’s Product Safety and Field Action Notification and Approval Process Actively assist plants with issue escalation as required Maintain (and develop as necessary) key Quality metrics supporting customer satisfaction and BU operational goals Implement Corporate and BU Problem Solving systems and approaches Ensure 100% conformance to all customer and Dana policies and requirements including system tools and supporting data uploads Work closely with the Dana Warranty team to coordinate efforts and prioritize activities to achieve company and customer goals, and to maximize customer satisfaction Education and Qualifications Bachelor’s degree required, Master’s Degree / Professional Certifications preferred 12 years of experience in Quality with significant managerial experience Tier 1 automotive quality experience Knowledge of IATF16949, ISO and AIAG requirements is mandatory Ability to travel domestically and internationally as required. Skills Motivated individual who accepts responsibility Excellent organizational, team building, problem solving, planning, decision-making and interpersonal skills Excellent English language skills with secondary language capability desirable Proficiency in written and oral communications; PC software; and presentation skills We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Unsolicited Resumes from Third-Party Recruiters Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.​