(Senior) Quality Manager (m/f/d), T&HS EMEA

About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create. Location: Hamburg Direct reports: 3 Scope: Europe Workplace type: Hybrid Are you a quality leader who thrives on driving excellence across diverse teams and regions? The (Senior) Quality Manager (m/f/d) reports to the Senior Director Operations Texture & Healthful Solutions EMEA and leads Europe’s internal and external quality teams, working with third parties and tollers to ensure all products distributed in EMEA comply with government regulations as well as customer and company quality standards. You will empower teams to deliver safely, consistently and cost effectively while driving continuous improvement in compliance, audits, customer satisfaction and key quality metrics. What you will do: Track & Monitor Europe T&HS Quality Performance – identify, address, and resolve non-conformances/non-compliances in a timely manner; prevent release of non-conforming products; report potential major quality/food safety failures; manage deviations and product dispositions (including BRaD); and collaborate with supplier quality via TraceGains to ensure compliance. Customer Quality Complaints – lead the team to reduce complaints by improving root cause resolution, addressing systemic issues, and enhancing response times. Ingredion Performance System (IPS) Enablement – guide and sustain IPS pillars, ensuring safety and quality requirements, training compliance (regulatory/customer), and alignment with regional IPS strategy. Adherence to Quality Standards – ensure all plant activities meet Ingredion, certification body, customer, and legal requirements with focus on food safety and doing things right the first time. Team Leadership – Lead QA/QC across plants and third parties; and ensure laboratory teams standardize and execute quality methods for consistent, trusted results. Quality Certification – ensure compliance with all certification requirements, including FSSC22000, across all EMEA production sources and third parties. What you will bring: Education & Experience – Bachelor’s degree in Quality, Engineering, Science or Food Technology (postgraduate preferred); minimum 8 years in a leadership role with experience in QA/QC, manufacturing, engineering, CI, Quality Analytics, or Supplier Management. Technical Expertise – strong knowledge of GMPs, auditing, sanitation, food regulations, pest control, product safety; skilled in data-driven decision making, advanced statistical techniques, and implementing standards to improve quality, lead times, inventory, complexity, and costs. Leadership & Skills – proven leadership abilities; able to lead through influence, simplify complexity, and align stakeholders; organized, detail-oriented, and customer-focused, balancing quality standards with business impact; strong communication and cross-cultural collaboration skills. Certifications & Tools – proficiency in IPS, ISO 9001/17025, HACCP, GFSI schemes (FSSC 22000/BRC/IFS/SQF), Halal, Kosher, Organic, Six Sigma or Lean Manufacturing. Languages – fluent in English and German (written and spoken). Who you Are: A decisive leader who empowers quality teams and builds trust. Comfortable managing complexity while balancing strategy and execution. Collaborative across cultures, functions, and external partners. Data-driven with strong problem-solving and improvement focus. A quality advocate who ensures compliance while supporting business goals. Growth-minded, driving best practices and continuous improvement. Resilient and adaptable in leading through change. Why Join Ingredion? Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy: Flexible Work Arrangements – We value flexibility to support you both professionally and personally within a 37-hour work week Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success Generous Vacation Policy – Take advantage of 30 vacation days each year, plus two additional holidays on Christmas Eve and New Year’s Eve Comprehensive Benefits & Wellness Support – Access health benefits, EGYM Wellpass Membership, savings plans, and resources for your well-being, plus perks like a Profi Ticket, free parking, and secure bicycle accommodations. Career Growth – Learning, training, and development opportunities. Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally Employee Referral Program – Refer top talent and earn a bonus if they’re hired Company Pension Plan – Secure your future with financial support for retirement. Company Events – Join in on our Christmas party, family day, or Sustainability day for fun and connection Relocation available: No We value diversity in our company and do not discriminate on the basis of race, color, religion, age, national origin, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, military status, or disability status. Ingredion offers support to applicants with disabilities throughout the recruitment process. If an applicant requires accommodation during the application or selection process, we will work with the applicant to meet their needs. Privacy Notice: The Applicant Privacy Notice explains how Ingredion uses personal data of applicants and what rights an applicant has in relation to the use of this data for recruitment purposes. This notice applies to applications submitted through Ingredion's career websites and through third parties, such as recruitment agencies, job boards and other means, e. g. by post or e-mail. The announcement can be viewed here: Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey. Relocation Available: No