General Information Job Title: Senior RecruiterPrimary Job Location: Toronto, ON, Canada Location Flexibility: Hybrid, Toronto based (3 days per week) Employment Type (Permanent/Contract/Part-time/Intern): Permanent, Full-Time Hiring Timeline (Hiring month): Immediate Reporting Line: Talent Acquisition Lead Existing Vacancy: Yes Application Deadline: Open until filled About Fulfillment IQ (FIQ): Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations. We work at the intersection of strategy, supply chain, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution. Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk. If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life. Role Overview: You will own the hiring that powers the delivery side of a supply chain tech company operating at the top of its field. Fulfillment IQ is Manhattan Associates' sole Gold consulting partner, and your job is to hire the people who deliver those implementations: the Manhattan Active WM solution architects, the WMS and OMS implementation consultants, the supply chain experts and analysts, and the managers who run those programs. This is not a pipeline-coordination seat. You own searches end to end, you are the person a practice leader trusts to tell them the truth about a tight specialist market, and on a small team your work is visible from day one. What You'll Do: Own senior and niche searches end to end across implementations and supply chain consulting, the roles that are genuinely hard to fill. Verify real configuration and delivery depth yourself, so a practice leader sees signal instead of a confident talker with a good resume. Diagnose a stalled search from the funnel data and change the approach, instead of just sending more resumes. Partner with the leaders of our implementations and consulting practices: challenge the brief, push back with market reality, and hold the bar. Own the full stack of the work, including the unglamorous parts. Scheduling, ATS hygiene, vendor coordination, and client-facing resume formatting are yours too. We are a small but mighty team, and that is our DNA, so we expect you to lean hard on AI to move fast through the low-value work and spend your judgment where it actually counts. The Honest Version of the Hard Parts: The market is tight and specialist. The best WMS and implementations people are employed and not looking, so this is sourcing and selling, not posting and waiting. The bar is high and the team is lean. You will inherit searches that are already stuck and be expected to fix them. You will wear several hats. If you want a narrow, hand-you-the-req seat, this is not it. If you want ownership, it is. Where This Goes: Think chessboard, not ladder. Strong people here move up, but they also move across, into other parts of the People team, into projects, into shaping something they care about. Tell us what you want to build and we will help you get there. How We'll Interview You: Fast and structured, the way we would want to be interviewed. Intro conversation: a short call to swap context and make sure the basics line up. Culture add: a conversation about how you work and whether we make each other better. Technical: a live working session on a real FIQ search, how you would diagnose it, source it, screen for depth, and advise the hiring manager. Final, the airport test: if we were stuck together for six hours waiting on a delayed flight, would we swap numbers and stay in touch by the end? That, plus a real conversation about where this role can take you. What You Need to Have: 7 to 10 years of full-cycle recruiting in consulting, professional services, supply chain, or enterprise technology, including genuinely hard searches (solution architects, implementation consultants, senior delivery talent). The ability to tell real configuration and delivery depth from a polished resume and a confident talker, before the hiring manager has to. Sourcing and selling in a tight specialist market where the best people are employed and not looking. Fluency with funnel data: you can see why a search is stuck and act on it. The judgment and spine to challenge a practice leader's brief with market reality and hold the line when it is easier not to. Nice to have: exposure to the WMS, OMS, or enterprise supply chain platform ecosystem (Manhattan Associates, Blue Yonder, Deposco, SAP), consulting or systems-integration recruiting, and experience mentoring recruiters. Why You Will Love Working Here: Real ownership on a team small enough that your judgment shapes how we hire. You will build the playbooks, not inherit someone else's. We move fast, we automate the busywork, and we back people who take initiative. Compensation and Benefits: FIQ posts good-faith pay ranges. The base salary range below reflects experience, location, and internal equity. Canada (Ontario) Base salary: CAD 95,000 to 115,000 per year. Health and Wellness Comprehensive extended health and dental coverage for you and your family Employee wellness programs where applicable Time Off Competitive paid time off, sick leave, and public holidays Flexible leave policies that respect local labour standards Retirement and Financial Security CPP contributions and a group retirement savings plan with employer contributions Employee stock options (ESOP), where applicable Professional Growth Dedicated learning and development budget, with support for skills, leadership, and career progression Flexible Work Remote and hybrid work options, flexible hours aligned to role and client needs Additional Perks Equipment and workstation allowances, internet and business travel reimbursements, team events and offsites Work Authorization: Applicants must be legally authorized to work in Canada. Use of Artificial Intelligence in Hiring: FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact hr@fulfillmentiq.com. Accommodations: FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact hr@fulfillmentiq.com and we will work with you to meet your needs. Candidate Privacy: Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available here, and in accordance with applicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice. Questions: hr@fulfillmentiq.com. Equal Opportunity: Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability. Learn More About Us:Website: fulfillmentiq.comLinkedIn: Fulfillment IQSpotify: eCom Logistics Podcast SpotifyYouTube: eCom Logistics Podcast YouTube
General Information
Job Title: Senior Recruiter
Primary Job Location: Toronto, ON, Canada
Location Flexibility: Hybrid, Toronto based (3 days per week)
Employment Type (Permanent/Contract/Part-time/Intern): Permanent, Full-Time
Hiring Timeline (Hiring month): Immediate
Reporting Line: Talent Acquisition Lead
Existing Vacancy: Yes
Application Deadline: Open until filled
About Fulfillment IQ (FIQ):
Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
We work at the intersection of strategy, supply chain, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.
Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.
If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.
Role Overview:
You will own the hiring that powers the delivery side of a supply chain tech company operating at the top of its field. Fulfillment IQ is Manhattan Associates' sole Gold consulting partner, and your job is to hire the people who deliver those implementations: the Manhattan Active WM solution architects, the WMS and OMS implementation consultants, the supply chain experts and analysts, and the managers who run those programs.
This is not a pipeline-coordination seat. You own searches end to end, you are the person a practice leader trusts to tell them the truth about a tight specialist market, and on a small team your work is visible from day one.
What You'll Do:
- Own senior and niche searches end to end across implementations and supply chain consulting, the roles that are genuinely hard to fill.
- Verify real configuration and delivery depth yourself, so a practice leader sees signal instead of a confident talker with a good resume.
- Diagnose a stalled search from the funnel data and change the approach, instead of just sending more resumes.
- Partner with the leaders of our implementations and consulting practices: challenge the brief, push back with market reality, and hold the bar.
- Own the full stack of the work, including the unglamorous parts. Scheduling, ATS hygiene, vendor coordination, and client-facing resume formatting are yours too. We are a small but mighty team, and that is our DNA, so we expect you to lean hard on AI to move fast through the low-value work and spend your judgment where it actually counts.
The Honest Version of the Hard Parts:
- The market is tight and specialist. The best WMS and implementations people are employed and not looking, so this is sourcing and selling, not posting and waiting.
- The bar is high and the team is lean. You will inherit searches that are already stuck and be expected to fix them.
- You will wear several hats. If you want a narrow, hand-you-the-req seat, this is not it. If you want ownership, it is.
Where This Goes:
Think chessboard, not ladder. Strong people here move up, but they also move across, into other parts of the People team, into projects, into shaping something they care about. Tell us what you want to build and we will help you get there.
How We'll Interview You:
Fast and structured, the way we would want to be interviewed.
- Intro conversation: a short call to swap context and make sure the basics line up.
- Culture add: a conversation about how you work and whether we make each other better.
- Technical: a live working session on a real FIQ search, how you would diagnose it, source it, screen for depth, and advise the hiring manager.
- Final, the airport test: if we were stuck together for six hours waiting on a delayed flight, would we swap numbers and stay in touch by the end? That, plus a real conversation about where this role can take you.
What You Need to Have:
- 7 to 10 years of full-cycle recruiting in consulting, professional services, supply chain, or enterprise technology, including genuinely hard searches (solution architects, implementation consultants, senior delivery talent).
- The ability to tell real configuration and delivery depth from a polished resume and a confident talker, before the hiring manager has to.
- Sourcing and selling in a tight specialist market where the best people are employed and not looking.
- Fluency with funnel data: you can see why a search is stuck and act on it.
- The judgment and spine to challenge a practice leader's brief with market reality and hold the line when it is easier not to.
- Nice to have: exposure to the WMS, OMS, or enterprise supply chain platform ecosystem (Manhattan Associates, Blue Yonder, Deposco, SAP), consulting or systems-integration recruiting, and experience mentoring recruiters.
Why You Will Love Working Here:
Real ownership on a team small enough that your judgment shapes how we hire. You will build the playbooks, not inherit someone else's. We move fast, we automate the busywork, and we back people who take initiative.
Compensation and Benefits:
FIQ posts good-faith pay ranges. The base salary range below reflects experience, location, and internal equity.
Canada (Ontario)
Base salary: CAD 95,000 to 115,000 per year.
Health and Wellness
- Comprehensive extended health and dental coverage for you and your family
- Employee wellness programs where applicable
Time Off
- Competitive paid time off, sick leave, and public holidays
- Flexible leave policies that respect local labour standards
Retirement and Financial Security
- CPP contributions and a group retirement savings plan with employer contributions
- Employee stock options (ESOP), where applicable
Professional Growth
- Dedicated learning and development budget, with support for skills, leadership, and career progression
Flexible Work
- Remote and hybrid work options, flexible hours aligned to role and client needs
Additional Perks
- Equipment and workstation allowances, internet and business travel reimbursements, team events and offsites
Work Authorization:
Applicants must be legally authorized to work in Canada.
Use of Artificial Intelligence in Hiring:
FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact hr@fulfillmentiq.com.
Accommodations:
FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact hr@fulfillmentiq.com and we will work with you to meet your needs.
Candidate Privacy:
Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available here, and in accordance with applicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice. Questions: hr@fulfillmentiq.com.
Equal Opportunity:
Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.
Learn More About Us:
Website: fulfillmentiq.com
LinkedIn: Fulfillment IQ
Spotify: eCom Logistics Podcast Spotify
YouTube: eCom Logistics Podcast YouTube
Overview:An award-winning leader in supply chain technology, we offer product development and implementation solutions designed for D2C brands, retailers, and 3PLs. Our excellence is grounded in our comprehensive services, from software development and tech stack selection to logistics technology implementation. With a proven track record, we transform supply chain challenges into assets for growth and efficiency. What We Do: Supply Chain Software Development: We turn your supply chain ideas into functioning systems, providing end-to-end guidance through the development process. Supply Chain Technology Implementation: Get it right the first time. Our implementation services ensure that your supply chain technology is set up for immediate and long-term success. Why We Stand Out: Depth and Breadth of Knowledge: Our expertise isn't just vast—it's deep. We've supported 100M+ sq. ft. of warehouse operations focused on supply chain and eCommerce fulfillment. Diverse Experience: Our portfolio boasts 135+ successful warehouse tech projects, ranging from CPG, Health & Beauty, to Apparel and Consumer Electronics. Industry Experts: We have enabled over 1M+ daily transactions, ensuring we're always updated with the latest industry trends, technology, and eCommerce platforms. Adaptive Collaboration: Our extensive experience spans across companies of all sizes, from pre-revenue start-ups to the Fortune 500. Plus, $500M in capital automation initiatives under our belt. Strategic Partnerships: We've partnered with industry Fortune 500 companies such as like Footlocker, FedEx Supply Chain, NFI, Warehouse Anywhere, and more. Connect with us to find answers to your supply chain inefficiencies and struggles. Websitehttps://fulfillmentiq.com/
Overview:
An award-winning leader in supply chain technology, we offer product development and implementation solutions designed for D2C brands, retailers, and 3PLs.
Our excellence is grounded in our comprehensive services, from software development and tech stack selection to logistics technology implementation. With a proven track record, we transform supply chain challenges into assets for growth and efficiency.
What We Do:
Supply Chain Software Development: We turn your supply chain ideas into functioning systems, providing end-to-end guidance through the development process.
Supply Chain Technology Implementation: Get it right the first time. Our implementation services ensure that your supply chain technology is set up for immediate and long-term success.
Why We Stand Out:
Depth and Breadth of Knowledge: Our expertise isn't just vast—it's deep. We've supported 100M+ sq. ft. of warehouse operations focused on supply chain and eCommerce fulfillment.
Diverse Experience: Our portfolio boasts 135+ successful warehouse tech projects, ranging from CPG, Health & Beauty, to Apparel and Consumer Electronics.
Industry Experts: We have enabled over 1M+ daily transactions, ensuring we're always updated with the latest industry trends, technology, and eCommerce platforms.
Adaptive Collaboration: Our extensive experience spans across companies of all sizes, from pre-revenue start-ups to the Fortune 500. Plus, $500M in capital automation initiatives under our belt.
Strategic Partnerships: We've partnered with industry Fortune 500 companies such as like Footlocker, FedEx Supply Chain, NFI, Warehouse Anywhere, and more.
Connect with us to find answers to your supply chain inefficiencies and struggles.
Website
https://fulfillmentiq.com/
