Senior Release Manager

Job description

Level is a learning technology company dedicated to helping students build real academic and life skills with confidence and joy. We combine proven curriculum principles with world class interactive design to make meaningful practice something students want to come back to, not something they struggle through. We support what teachers, schools, and parents are already doing by increasing student engagement with high quality, standards aligned practice that reinforces classroom learning. That’s why we’re building: ***For students***: Rewarding and motivating learning experiences that build real academic proficiency. ***For educators***: Tools that fit naturally into instruction and help students stay engaged while reducing teacher workload. ***For parents***: Whether learning at school or at home, activities that help your kid catch up or get ahead, build confidence, and minimize homework battles. We are committed to helping every person maximize their potential and live a life of meaning. It’s a difficult problem that requires brilliant people and tremendous effort over time. We're looking for an organized, proactive Senior Release Manager to join our Online & Platform team. This person will be the connective tissue between our product, engineering, design, content, and QA teams ensuring that learning Technology ships: on time, at quality, and without surprises. You'll be the connective tissue between engineering, QA, product, and external platform partners, ensuring releases ship on time, on spec, and without surprises. ## What You'll Do # ## Release Calendar & Launch Readiness - Own and maintain the release calendar across our online and platform products - Define release gates and launch readiness checklists in partnership with product and engineering leads - Track feature completion, QA sign-off, and stakeholder approvals against release milestones - Communicate release schedules and any changes clearly across the organization ## Cross-Team Coordination - Serve as the central coordination point between product managers, engineers, designers, curriculum, and QA - Run release ceremonies including go/no-go calls, launch reviews, and post-launch retrospectives - Proactively surface blockers, dependencies, and risks before they derail a release - Keep stakeholders informed with clear, concise status updates — no surprises ## Process & Documentation - Build and refine repeatable release processes that scale as the team and product grow - Maintain release documentation including schedules, decision logs, and post-mortems - Work with QA to ensure testing timelines are built into the release plan from the start - Identify process gaps and propose improvements that increase team velocity and confidence # What you bring # **Must Have:** - 3–7+ years of experience in release management, production coordination, or project management for digital products (we're flexible on level for the right candidate) - Demonstrated experience owning a release calendar or production schedule across multiple workstreams - Strong cross-functional coordination skills — you know how to keep engineers, designers, and stakeholders moving in the same direction - Comfortable working in an Agile/Scrum environment; experience facilitating sprint ceremonies or release reviews - Proficiency with project management tools (Jira, Asana, Monday, or similar) - Excellent written and verbal communication — you can translate technical updates into clear stakeholder language and vice versa - A track record of identifying risks early and solving problems before they become blockers - High organizational bandwidth — you can track multiple moving pieces across concurrent projects without dropping anything **Nice to Have:** - Experience in educational technology, consumer apps, or platforms serving a large and diverse user base. In addition to experience in edtech + consumer apps it would be nice to have experience in live service game projects, but not a requirement - Understanding of escalation pathways and have experience being an on-call for a live-service product - Experience coordinating releases that include content, media assets, or third-party integrations alongside feature work - Experience using data and analytics to evaluate release health and inform future planning