Senior Revenue Operations & Analytics Director

### **About Us** Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch. ### About the Role As Senior Revenue Operations & Analytics Director, you'll play a critical role in building and optimizing the systems, data, and processes that power Scorpion's revenue organization. Reporting to the Chief Revenue Officer, with a dotted line to the Chief Marketing Officer, you'll be responsible for establishing a scalable Revenue Operations function that supports predictable revenue growth and informed business decisions. This is a senior-level individual contributor role for someone who thrives on building solutions, solving complex problems, and turning data into business impact. With support from a Salesforce admin, you'll take hands-on ownership of our Revenue Operations infrastructure, from data architecture and systems integration to forecasting, analytics, reporting, and process optimization. You'll also help advance how Scorpion leverages AI and automation, identifying and implementing solutions that streamline workflows, improve data accuracy, increase productivity, and strengthen revenue insights. Beyond building and maintaining the infrastructure, you'll serve as a strategic advisor to our General Managers and executive leadership team. You'll analyze revenue performance, identify risks and growth opportunities, and translate complex data into actionable recommendations that influence business strategy. You'll collaborate closely with Sales Operations, Marketing Operations, Finance, Customer Success, and Product to connect data and processes across the customer journey, driving improvements through technical expertise and cross functional influence rather than traditional people management. ### **What Your Success Will Look Like** - Revenue Data and Analytics - Build and manage revenue data architecture across Marketing and Sales, ensuring accurate, reliable, and accessible information. - Develop dashboards, reporting, and analytics that provide visibility into revenue performance, trends, and opportunities, including insights for business reviews and QBRs. - Establish data quality standards and governance processes to improve the consistency and reliability of revenue data. - Translate analytical findings into actionable recommendations and partner with stakeholders to implement improvements. - Forecasting and Planning - Own revenue forecasting and pipeline inspection processes to improve sales predictability and accountability. - Develop and maintain forecasting models, analyzing pipeline health, conversion rates, and attainment to identify risks and opportunities. - Partner with Finance and the CRO on quota setting, compensation planning, attainment analysis, and scenario modeling. - Systems and AI Enablement - Own the architecture, integration, and optimization of Salesforce and the broader go to market technology stack in partnership with Marketing Operations. - Oversee Salesforce administration with support from a dedicated contractor and external partners, ensuring systems are reliable, scalable, and aligned with business needs. - Identify and implement AI and automation solutions across pipeline generation, deal inspection, forecasting, lead scoring, conversation intelligence, and seller enablement. - Drive adoption of AI tools and automated workflows, measuring their impact on operational efficiency, productivity, and revenue performance. - Revenue Operations and Process - Design and improve processes across the revenue funnel, including handoffs between Marketing and Sales. - Partner with Customer Success and Finance to analyze onboarding, early churn indicators, retention, and expansion opportunities. - Strategic Influence and Partnership - Partner with leaders across Sales, Marketing, Finance, Customer Success, and Product on revenue priorities and opportunities. - Present revenue performance, forecasts, trends, and recommendations to the executive stakeholders. - Lead cross functional initiatives through collaboration, technical expertise, and influence rather than formal reporting authority. ### **Who You Are And What You Bring** - **Education** - Bachelor's degree in Business, Finance, Analytics, or a related field or a related field. - **Experience** - 8+ years of experience of Revenue Operations experience, including hands-on ownership of systems, data architecture, analytics, and operational infrastructure. - Proven experience independently designing, implementing, and optimizing RevOps systems, forecasting models, reporting, integrations, and automation. - Experience leveraging AI and automation to improve operational efficiency, analytical capabilities, and revenue performance. - Experience analyzing complex revenue data and translating findings into actionable business recommendations for senior executives. - Experience developing and owning revenue forecasting models and improving forecast accuracy. - Experience partnering with Sales, Marketing, Finance, and other cross functional stakeholders to connect revenue data and improve business performance. - **Skills** - Advanced technical expertise: Deep understanding of revenue systems, data architecture, integrations, and automation, with the ability to independently design, build, and troubleshoot solutions. - Salesforce expertise: Strong hands on knowledge of Salesforce administration, configuration, integrations, data modeling, and optimization. - Data analytics and business intelligence: Advanced SQL proficiency and hands on experience building dashboards, analytical models, and reporting using tools such as Power BI, Tableau, or Looker. - AI and automation: Ability to identify, implement, and optimize AI powered solutions and automated workflows that improve efficiency, forecasting, and decision making. - Strategic business acumen: Ability to interpret complex revenue data, identify business opportunities and risks, and develop recommendations that influence growth strategies. - Executive communication: Ability to translate technical findings into clear, compelling insights and actionable recommendations for General Managers and executive leadership. - Independent execution: Comfortable owning complex technical and analytical initiatives from design through implementation and ongoing optimization. - Cross functional collaboration: Ability to partner effectively with existing Sales Operations, Marketing Operations, Finance, and other business teams without direct management authority. ### Our Scorpion Values - **Winning Mindset:** When our clients win, we win. - **Genuine Care:** We only succeed when we are truly invested in our clients and each other. - **Unmatched Results:** We deliver more than expected–and then some–driving the best results and impacting lives. - **Constant Improvement:** We believe there is always a better way. We learn we ask “What if?” we build and then do it again. - **Unbeatable Teamwork:** We come from different backgrounds but have the same vision. We only get there by doing it together, as a team. ### Compensation We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location. - The base salary is $150,000 (entry-level) - $180,000 (highly experienced). This position's base salary + annual variable is $165,000 (entry-level) - $198,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary + annual variable range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. ### Our Benefits We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy—today and tomorrow. - 100% employer-paid medical, dental, and vision insurance - Flexible paid time off, so you can rest, relax, and recharge away from work - Paid parental leave - Paid cell phone and service - Remote office allowance - Professional development and development courses - Regular manager check-ins to drive performance and career growth through Lattice ### **Work Location & Flexibility** Scorpion supports a range of work arrangements, including in-office, hybrid, and remote roles. For positions designated as remote, employees who live within commuting distance of a Scorpion office may be asked to work from the office based on team needs, collaboration opportunities, or business priorities. Specific expectations will be discussed during the interview process. --- **Equal Opportunity Employer** Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion. [[Reasonable Accommodations]](https://www.scorpion.co/careers/accommodations/) **Applicant Privacy** When you click "Submit Application", this will send any information you add below to Scorpion. Before you do this, we think it's a good idea to read through our [Privacy Policy.](https://www.scorpion.co/candidate-privacy-policy/) California residents should read our [California Privacy Notice](https://www.scorpion.co/california-candidate-privacy-notice/). This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. **E-Verify** Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit [](https://www.uscis.gov).