Senior Revenue Operations Specialist

Job description

**At Poka, we're changing how the world's industrial teams work — capturing the knowledge of their best people and putting it in every operator's hands.** **Our connected worker platform is purpose-built for manufacturing and the wider industrial world, with industrial AI inside the shift, not on top of it. The result: frontline performance that becomes compounding knowledge and measurable impact — every shift, every site, every region.** **We're proud to support global leaders like Nestlé, Bosch, Mars, and Danone across 3,000+ sites in 70+ countries. And as a fast-growing part of the IFS family, you'll join a team whose daily work directly shapes the platform behind how modern manufacturing gets done.** --- ### **The opportunity** Revenue growth at this stage isn't just a sales problem — it's a systems problem. As Poka continues to scale, we need someone who can connect the dots between our go-to-market teams, sharpen how we use data, and make sure the right insights reach the right people at the right time. This is a high-impact individual contributor role for someone who thrives in the engine room of a growing SaaS business — equally comfortable pulling a pipeline report, redesigning a process, or presenting findings to senior leadership. ### **What you'll be doing** **Pipeline & Forecasting** - Own and maintain pipeline reporting, forecast cadences, and revenue dashboards in Salesforce - Partner with Sales, Marketing, and Customer Success leadership to provide visibility into funnel performance and conversion trends - Flag risks and opportunities early, with data to back it up **Process & Systems** - Identify friction in the go-to-market motion and drive operational improvements across the full revenue cycle — from lead to renewal - Manage and optimise the revenue tech stack e.g. SFDC, Gong, HubSpot, Looker, and Highspot, ensuring data integrity and adoption - Explore and embed AI-powered tools into the revenue tech stack — from predictive forecasting and deal scoring to automated reporting — helping the team spend less time pulling data and more time acting on it - Document and enforce consistent processes across go-to-market teams **Insights & Enablement** - Build and maintain reporting frameworks that help leaders make faster, better decisions - Support territory planning, quota setting, and capacity modelling in collaboration with Finance and Sales leadership - Drive adoption of dashboards and self-serve reporting across commercial teams **Cross-functional Collaboration** - Act as the connective tissue between Sales, Marketing, Customer Success, and Finance - Support go-to-market planning cycles, including annual planning and QBRs - Bring a continuous improvement mindset to everything — if something can work better, say so ### **What you bring** - 5+ years of experience in Revenue Operations, Sales Operations, or a related go-to-market function — ideally within a B2B SaaS environment - Strong command of CRM platforms and revenue tooling; you know how to get clean data out of messy systems - Analytical and comfortable working with large datasets — whether that's in Excel, Sheets, BI tools, or SQL - Familiarity with AI-assisted revenue tools and a genuine curiosity about how AI is changing the way go-to-market teams operate - A process-first mindset: you don't just identify problems, you build the fix - Clear communicator who can translate data into narratives that resonate with non-technical stakeholders - Self-directed and able to prioritise in a fast-moving, high-growth environment - Fluent in English, and French or another language is a plus **What we offer:** - Generous vacation policy, additional paid days, and charity day. - Scale-up energy with huge backing and a global yet close-knit team. - A truly flexible schedule and remote-friendly working - including up to 8 weeks a year working from abroad. - Wellbeing support from day one, including free 1:1 sessions with certified coaches and therapists. - MacBook Pro, plus home-office and monthly allowances to set you up properly. - An annual learning and development budget to keep your career moving. - Regular team meetups and industry events - remote never means disconnected. - A rewarding employee referral program for successful hires. *Exact benefits vary by country - we'll walk you through your full local package during the hiring process.* *Want to learn more about our culture? Click [HERE](https://2394300.fs1.hubspotusercontent-na1.net/hubfs/2394300/HR%20files/CultureBook-En-screen.pdf).* **Please note:** An understanding of English is essential at Poka, as it is the language used during company-wide meetings and many internal communications, ensuring effective collaboration and decision-making. In addition, as Poka operates in an international environment, English is the primary language for communicating with our clients and partners, enabling us to better serve them and represent Poka in a professional manner.