Senior Revenue Operations Strategist

About Join Kuno Creative, a leading employee-owned branding, marketing, and sales agency and a Diamond HubSpot partner. We specialize in guiding companies we believe in toward growth and success through innovative digital solutions. We help companies build predictable pipelines that show clear ROI and forecastable revenue. Our employee-focused mission fosters collaboration, innovation, and measurable client success.SummaryThe Senior Revenue Operations Strategist is an experienced individual-contributor role responsible for independently leading Kuno's most complex, enterprise-scale HubSpot engagements, from platform strategy and hands-on implementation through ongoing optimization, while managing a dedicated book of client accounts. This role adds critical technical and strategic depth, working alongside RevOps Leadership as Kuno scales its portfolio of HubSpot Enterprise clients. The Senior Strategist combines deep platform expertise, integration know-how, and consultative strategy skills to design scalable systems, elevate the broader RevOps team's technical capabilities, and build the delivery capacity Kuno needs to take on larger, more complex client engagements. This role is reserved for practitioners who consistently demonstrate expertise leading enterprise-scale client engagements with minimal oversight while serving as a technical resource to the broader Revenue Operations team.If you love the moment a client's tech stack finally clicks into place, this role is for you. You'll own the discovery process for our largest HubSpot clients, learn how their sales, marketing, and service teams actually work, and then build the systems that bring it all together. You'll guide engagements from that first "how does everything connect" conversation through implementation and ongoing optimization. This role is built for someone who's spent years working deeply in HubSpot, is comfortable across every Hub, and can step into a messy integration and know exactly where to start.RequirementsKey ResponsibilitiesEnterprise Account Ownership & Delivery: Lead discovery, implementation planning, and technical delivery for Kuno's HubSpot Enterprise engagements, including integrations with third-party systems (e.g., NetSuite, SAP, Dialpad, CallRail). Serve as the senior escalation point, own delivery end-to-end, and quality-check deliverables for these accounts.Strategic & GTM Advisory: Act as a senior strategic advisor to clients' marketing, sales, and customer success leadership, tailoring RevOps strategy, workflows, and buyer journeys to each client's B2B business model and platform roadmap.AI & Advanced Analytics: Design AI-powered workflows, agents, and automations within HubSpot (e.g., Breeze Intelligence), and leverage custom reporting to deliver predictive modeling, forecasting, and advanced insights for clients.Process, Playbook & Documentation: Develop repeatable frameworks, SOPs, and playbooks, and produce clear, thorough documentation for all client configurations, integrations, and processes, reducing dependency on any single person and building organizational capacity to scale.Occasional ResponsibilitiesPre-Sales & Scoping Support: As needed, partner with business development and account leadership to scope, solution, and estimate enterprise engagements, ensuring proposals reflect realistic delivery capacity and technical feasibility.Mentorship & Team Enablement: As needed, provide coaching, technical guidance and peer mentorship to Consultants and Specialists in advanced HubSpot configuration, integrations, and RevOps strategy; contribute to team-wide training through collaboration, office hours and knowledge sharing to raise technical capability across the department.Continuous Learning: Stay current on HubSpot Enterprise features, share emerging RevOps technologies and industry best practices, and maintain relevant certifications with the broader RevOps team.Qualifications6+ years of experience in Revenue Operations, Marketing/Sales Operations, or a related discipline, including experience managing enterprise-scale accountsDeep, hands-on expertise across the HubSpot ecosystem (Marketing Hub, Sales Hub, Service Hub, Operations Hub) at the Enterprise tier, with current HubSpot certificationsExperience with call/dialer applications (e.g., Dialpad, CallRail, Aircall) and ERP system integrations (e.g., NetSuite, SAP, Microsoft Dynamics), including ongoing administration and optimizationSolid understanding of system architecture principles, with the ability to execute integrations and configurations across platforms (e.g., Salesforce, ERPs, call/dialer tools, custom applications)Demonstrated experience mentoring team members and elevating technical capability across a team, without formal people-management responsibilityStrong analytical skills, with experience turning complex data into actionable insight for enterprise stakeholdersOutstanding communication skills and executive presence, with experience engaging senior client stakeholdersBachelor's degree in Marketing, Business, Information Systems, or a related field, or equivalent work experienceSkills and CompetenciesDeep subject-matter expertise in RevOps strategy, systems implementation, and HubSpot Enterprise capabilitiesAbility to operate as a strategic advisor while remaining hands-on with technical delivery, managing an independent book of client accountsStrong documentation skills; able to translate complex technical configurations, integrations, and processes into clear, client-facing materialsComfortable navigating ambiguity and driving clarity on high-complexity engagementsFamiliarity with tools such as Salesforce, call/dialer platforms (e.g., Dialpad, CallRail), ERP systems, Basecamp, Zoom, Slack, and Google WorkspaceCurrent HubSpot certifications required (e.g., Revenue Operations, CRM Implementation, Solutions Architecture)Hands-on experience building AI-powered workflows and applications in RevOps (predictive lead scoring, churn prediction, forecasting, HubSpot Breeze Intelligence).TrainingKuno uses HubSpot for most clients, and this role is built for someone who already brings hands-on HubSpot experience and current certifications. To support continued growth, you'll have ongoing access to HubSpot Academy courses and emerging platform training, including new feature releases, AI tools, and advanced certifications, to keep your expertise sharp and aligned with the latest capabilities. Existing certifications should be renewed periodically as the platform evolves.Work EnvironmentRemote-first work environment that fosters collaboration, creativity, and work-life balance, enabling our team members to thrive from anywhere. With the support of modern tools and a strong virtual community, we ensure all employees have the resources they need to succeed while staying connected and engaged.Physical RequirementsAbility to sit for extended periods during the workdayAbility to travel to off-site locations for events, meetings, or client engagements, with the ability to bend, kneel, lift, and reach up to 20lbs, with or without accommodationAbility to use standard office equipment, including a computer, keyboard, mouse, and phoneAbility to read printed and digital materials, including reports, emails, and training materialsAbility to hear and respond effectively during in-person or virtual meetings and phone conversationsBenefits100% remote, flexible work environment. Employee-owned company with annual profit-sharing.Generous benefits: healthcare, 401(k) with match, paid maternity and parental leave.Unlimited PTO.Job SpecificationsDepartment: Revenue OperationsReports to: Revenue Operations Delivery ManagerLocation: Remote *This is a 100% remote position and is open to anyone authorized to work in the United States without sponsorship who is residing in the United States.Travel: ~10-15%Job Type: Full-timeStatus: ExemptDirect Reports: No

About

Join Kuno Creative, a leading employee-owned branding, marketing, and sales agency and a Diamond HubSpot partner. We specialize in guiding companies we believe in toward growth and success through innovative digital solutions. We help companies build predictable pipelines that show clear ROI and forecastable revenue. Our employee-focused mission fosters collaboration, innovation, and measurable client success.

Summary

The Senior Revenue Operations Strategist is an experienced individual-contributor role responsible for independently leading Kuno's most complex, enterprise-scale HubSpot engagements, from platform strategy and hands-on implementation through ongoing optimization, while managing a dedicated book of client accounts. This role adds critical technical and strategic depth, working alongside RevOps Leadership as Kuno scales its portfolio of HubSpot Enterprise clients. The Senior Strategist combines deep platform expertise, integration know-how, and consultative strategy skills to design scalable systems, elevate the broader RevOps team's technical capabilities, and build the delivery capacity Kuno needs to take on larger, more complex client engagements. This role is reserved for practitioners who consistently demonstrate expertise leading enterprise-scale client engagements with minimal oversight while serving as a technical resource to the broader Revenue Operations team.

If you love the moment a client's tech stack finally clicks into place, this role is for you. You'll own the discovery process for our largest HubSpot clients, learn how their sales, marketing, and service teams actually work, and then build the systems that bring it all together. You'll guide engagements from that first "how does everything connect" conversation through implementation and ongoing optimization. This role is built for someone who's spent years working deeply in HubSpot, is comfortable across every Hub, and can step into a messy integration and know exactly where to start.

Requirements

Key Responsibilities

• Enterprise Account Ownership & Delivery: Lead discovery, implementation planning, and technical delivery for Kuno's HubSpot Enterprise engagements, including integrations with third-party systems (e.g., NetSuite, SAP, Dialpad, CallRail). Serve as the senior escalation point, own delivery end-to-end, and quality-check deliverables for these accounts.
• Strategic & GTM Advisory: Act as a senior strategic advisor to clients' marketing, sales, and customer success leadership, tailoring RevOps strategy, workflows, and buyer journeys to each client's B2B business model and platform roadmap.
• AI & Advanced Analytics: Design AI-powered workflows, agents, and automations within HubSpot (e.g., Breeze Intelligence), and leverage custom reporting to deliver predictive modeling, forecasting, and advanced insights for clients.
• Process, Playbook & Documentation: Develop repeatable frameworks, SOPs, and playbooks, and produce clear, thorough documentation for all client configurations, integrations, and processes, reducing dependency on any single person and building organizational capacity to scale.

Occasional Responsibilities

• Pre-Sales & Scoping Support: As needed, partner with business development and account leadership to scope, solution, and estimate enterprise engagements, ensuring proposals reflect realistic delivery capacity and technical feasibility.
• Mentorship & Team Enablement: As needed, provide coaching, technical guidance and peer mentorship to Consultants and Specialists in advanced HubSpot configuration, integrations, and RevOps strategy; contribute to team-wide training through collaboration, office hours and knowledge sharing to raise technical capability across the department.
• Continuous Learning: Stay current on HubSpot Enterprise features, share emerging RevOps technologies and industry best practices, and maintain relevant certifications with the broader RevOps team.

Qualifications

• 6+ years of experience in Revenue Operations, Marketing/Sales Operations, or a related discipline, including experience managing enterprise-scale accounts
• Deep, hands-on expertise across the HubSpot ecosystem (Marketing Hub, Sales Hub, Service Hub, Operations Hub) at the Enterprise tier, with current HubSpot certifications
• Experience with call/dialer applications (e.g., Dialpad, CallRail, Aircall) and ERP system integrations (e.g., NetSuite, SAP, Microsoft Dynamics), including ongoing administration and optimization
• Solid understanding of system architecture principles, with the ability to execute integrations and configurations across platforms (e.g., Salesforce, ERPs, call/dialer tools, custom applications)
• Demonstrated experience mentoring team members and elevating technical capability across a team, without formal people-management responsibility
• Strong analytical skills, with experience turning complex data into actionable insight for enterprise stakeholders
• Outstanding communication skills and executive presence, with experience engaging senior client stakeholders
• Bachelor's degree in Marketing, Business, Information Systems, or a related field, or equivalent work experience

Skills and Competencies

• Deep subject-matter expertise in RevOps strategy, systems implementation, and HubSpot Enterprise capabilities
• Ability to operate as a strategic advisor while remaining hands-on with technical delivery, managing an independent book of client accounts
• Strong documentation skills; able to translate complex technical configurations, integrations, and processes into clear, client-facing materials
• Comfortable navigating ambiguity and driving clarity on high-complexity engagements
• Familiarity with tools such as Salesforce, call/dialer platforms (e.g., Dialpad, CallRail), ERP systems, Basecamp, Zoom, Slack, and Google Workspace
• Current HubSpot certifications required (e.g., Revenue Operations, CRM Implementation, Solutions Architecture)
• Hands-on experience building AI-powered workflows and applications in RevOps (predictive lead scoring, churn prediction, forecasting, HubSpot Breeze Intelligence).

Training

Kuno uses HubSpot for most clients, and this role is built for someone who already brings hands-on HubSpot experience and current certifications. To support continued growth, you'll have ongoing access to HubSpot Academy courses and emerging platform training, including new feature releases, AI tools, and advanced certifications, to keep your expertise sharp and aligned with the latest capabilities. Existing certifications should be renewed periodically as the platform evolves.

Work Environment

Remote-first work environment that fosters collaboration, creativity, and work-life balance, enabling our team members to thrive from anywhere. With the support of modern tools and a strong virtual community, we ensure all employees have the resources they need to succeed while staying connected and engaged.

Physical Requirements

• Ability to sit for extended periods during the workday
• Ability to travel to off-site locations for events, meetings, or client engagements, with the ability to bend, kneel, lift, and reach up to 20lbs, with or without accommodation
• Ability to use standard office equipment, including a computer, keyboard, mouse, and phone
• Ability to read printed and digital materials, including reports, emails, and training materials
• Ability to hear and respond effectively during in-person or virtual meetings and phone conversations

Benefits

• 100% remote, flexible work environment.
• Employee-owned company with annual profit-sharing.
• Generous benefits: healthcare, 401(k) with match, paid maternity and parental leave.
• Unlimited PTO.

Job Specifications

• Department: Revenue Operations

• Reports to: Revenue Operations Delivery Manager

• Location: Remote *This is a 100% remote position and is open to anyone authorized to work in the United States without sponsorship who is residing in the United States.

• Travel: ~10-15%

• Job Type: Full-time

• Status: Exempt

• Direct Reports: No

As a 100% employee-owned brand strategy, marketing enablement and sales enablement agency and HubSpot Diamond Partner, Kuno Creative specializes in delivering integrated growth solutions that evolve Brands, elevate Marketing and drive Sales Success. We target B2B companies generating over $20 million in annual revenue, focusing on sectors such as medtech & medical devices, SaaS, industrial, and sustainability. Our mission is to do marketing that matters for companies that we believe in. We act as a strategic partner rather than an outsourced vendor, offering unparalleled dedication through our employee ownership model.Our success is fostered by our core values: Team Oriented... Proactive...Take Ownership. If you thrive in a collaborative, relationship-building environment, take initiative and use innovation to drive success, deliver quality work, and take action to constantly improve, then we want you on our team! Kuno Creative is proud to be an equal-opportunity employer and is committed to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, military or veteran status, marital or familial status, citizenship status, or any other characteristic protected by applicable federal, state, or local law.Our interview process:Submit an ApplicationAfter you apply online, you will receive an email acknowledgment that your application materials were received.Screening Interview (phone)If you are contacted to move forward with the interview process, you will be invited to participate in a call with our hiring manager to learn more about you and answer any questions. You should not expect personalized feedback at this stage.Manager Interview (video)You and a Department Leader will meet via Zoom video to better understand your qualifications for the position and your interest in the role. At this stage, we will provide personalized feedback if we choose not to move forward.Assessment (at home work)You may receive a ‘take-home’ assessment, like a role-play or content assignment. Many roles have these to give a better idea of what the job is like. Interview (video)Since we are an employee-owned (ESOP) company, you will interview with 3-5 members of our hiring committee and present any assignment results while getting to know more about the company.Decision Stage (email)If we decide to not move forward, we will communicate the decision via email with thoughtful feedback for future interviews. If you receive a job offer, you will be contacted by phone and email.Use of AI in Our Hiring Process Kuno Creative may use AI-enabled or automated tools to assist with certain aspects of our recruiting process, including reviewing, matching, ranking, or evaluating candidate information against the qualifications for a position. These tools are used to support our hiring team and do not independently make hiring decisions. Hiring decisions include human review and consideration of candidate qualifications and experience.

As a 100% employee-owned brand strategy, marketing enablement and sales enablement agency and HubSpot Diamond Partner, Kuno Creative specializes in delivering integrated growth solutions that evolve Brands, elevate Marketing and drive Sales Success.

We target B2B companies generating over $20 million in annual revenue, focusing on sectors such as medtech & medical devices, SaaS, industrial, and sustainability. Our mission is to do marketing that matters for companies that we believe in. We act as a strategic partner rather than an outsourced vendor, offering unparalleled dedication through our employee ownership model.

Our success is fostered by our core values: Team Oriented... Proactive...Take Ownership. If you thrive in a collaborative, relationship-building environment, take initiative and use innovation to drive success, deliver quality work, and take action to constantly improve, then we want you on our team!

Kuno Creative is proud to be an equal-opportunity employer and is committed to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, military or veteran status, marital or familial status, citizenship status, or any other characteristic protected by applicable federal, state, or local law.

Our interview process:

Submit an Application
After you apply online, you will receive an email acknowledgment that your application materials were received.

Screening Interview (phone)

If you are contacted to move forward with the interview process, you will be invited to participate in a call with our hiring manager to learn more about you and answer any questions. You should not expect personalized feedback at this stage.

Manager Interview (video)

You and a Department Leader will meet via Zoom video to better understand your qualifications for the position and your interest in the role. At this stage, we will provide personalized feedback if we choose not to move forward.

Assessment (at home work)

You may receive a ‘take-home’ assessment, like a role-play or content assignment. Many roles have these to give a better idea of what the job is like.

Interview (video)

Since we are an employee-owned (ESOP) company, you will interview with 3-5 members of our hiring committee and present any assignment results while getting to know more about the company.

Decision Stage (email)

If we decide to not move forward, we will communicate the decision via email with thoughtful feedback for future interviews. If you receive a job offer, you will be contacted by phone and email.

Use of AI in Our Hiring Process
Kuno Creative may use AI-enabled or automated tools to assist with certain aspects of our recruiting process, including reviewing, matching, ranking, or evaluating candidate information against the qualifications for a position. These tools are used to support our hiring team and do not independently make hiring decisions. Hiring decisions include human review and consideration of candidate qualifications and experience.