Senior Sales Analyst

At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Gartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform. If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you ! Our mission is simple: End Cyber Risk. We’re looking for a Senior Sales Analyst to be part of making this happen. Position Overview and Objective We're looking for a Senior Sales Analyst to support our Customer Success and Product Analytics leader across the businesses they serve. In this role, you'll partner closely with that leader to dive into business problems, understand what the data is telling us, and translate that into clear, decision-ready insight. You'll help build analytics with standardized definitions agreed upon by key stakeholders and aligned with our data governance policies, so our Customer Success and Product business partners can make confident, informed decisions. Responsibilities Serve as a key partner to the Analytics leader, translating business priorities into structured, decision-ready analysis Analyse customer engagement patterns, product adoption, and account-level performance to uncover insights that inform sales and retention strategy Own the preparation of monthly and quarterly reporting on core sales metrics, including cross-sell, upsell, and churn Extract and manipulate data from Snowflake and other cloud data sources to support both recurring reporting cycles and ad hoc business requests Design, build, and maintain dashboards and reports in modern BI tools, turning complex data sets into clear, actionable views for stakeholders Support the Analytics leader in developing presentations for senior leadership, helping shape the narrative behind sales and customer performance trends Build strong working relationships with customer-facing and cross-functional teams to deepen visibility into customer behaviour and engagement drivers Experience & Requirements 4-7 years of experience in a sales, revenue, or customer analytics role, with direct exposure to customer engagement and account-level data Demonstrated experience analysing customer success metrics, product usage, and engagement trends to inform sales decisions Hands-on experience building reports and dashboards, with strong SQL skills and confidence working in Snowflake or a comparable cloud data warehouse Proficiency in modern BI tools (Tableau, Power BI, or Looker), including building calculations, visualizations , and data models for both scheduled and ad hoc analysis A sharp analytical mindset, comfortable framing a business question as a hypothesis and validating it with data Skilled at translating technical findings into a clear, compelling story for non-technical audiences, including senior leadership Strong communicator with excellent interpersonal skills, able to build trust and influence across sales, customer success, and analytics teams Highly organized, detail-oriented, and proactive, with a strong quality and process orientation Working knowledge of d ata governance principles, policies, and standards A collaborative, energetic team player who can build influence across departments Preferred Qualifications Experience working within (SFDC) Exposure to a modern data stack (e.g., Snowflake, dbt, or similar tools) Bachelor's degree On-Camera Policy To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations. About Arctic Wolf At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-202 5 ), Best Places to Work – USA (2021-202 5 ), Great Place to Work – Canada (2021-202 4 ), Great Place to Work – UK (2024 - 2026 ), and Kununu Top Company – Germany ( 2024- 202 6 ). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10 ,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here . We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. All India wolves receive compelling compensation and benefits packages, including: • Equity for all employees • Flexible annual leave, paid holidays and volunteer days • Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. • Fertility support and paid parental leave • Employee Assistance Program Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodation by emailing . View our Hiring Page to learn more about our application process. Security Requirements • Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies) . • Background checks are required for this position. • This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.