Senior Sales Manager

Job description

We are looking for a strategic, relationship-driven **Senior Sales Manager** to lead and grow our presence across **mid-tier retailers and distribution channels** in North America. This role focuses on expanding partnerships in specialty retail, department stores, off-price and closeout, farm and fleet, convenience, lifestyle, gift, and hobby markets. You will play a critical role in driving revenue, leading sales planning, supporting product development, and ensuring brand consistency across channels. ### HOW YOU’LL CONTRIBUTE **Lead Account Management:** Own engagement with current and new **retailers in Mid-Tier/Grocery/Arts & Craft/ Value/Club channels, Specialty & Hobby distributors, and external sales reps**, maintaining strong partnerships and identifying new opportunities for growth. **Sales Planning & Forecasting:** Manage **budgeting and forecasting** for assigned accounts, track performance against annual sales goals, and develop strategies to meet or exceed targets. **Inventory & Operations Oversight:** - Drive excess inventory reduction initiatives - Coordinate with Sales Coordinators, Sales Ops, and Logistics to ensure timely order fulfillment - Partner with Demand Planning to maintain appropriate inventory levels and align on production needs **Retail-Ready Product Strategy:** Collaborate with Game Development and Product teams to advise on product-market fit, ensuring new games align with retailer needs and have strong sell-in potential. **Marketing Collaboration:** Partner with the Marketing team to develop channel-specific programs and support broader market campaigns to drive sell-through. **Cross-Functional Leadership:** Lead and contribute to cross-functional initiatives that drive account performance, retail presence, and customer satisfaction. **Trade Show Management:** Oversee the trade show calendar, manage logistics, and represent Exploding Kittens at events and conferences as needed. **Other Duties as assigned by Manager** **Amazon Responsibilities** - **Vendor & Partnership Management**: Cultivate and negotiate relationships with Amazon Global (US, CA and International), ensuring contract compliance, favorable terms, and exclusive-product agreements. - **Pricing & Promotions Strategy**: Develop and execute base-line and event-driven pricing strategies (coordinating with finance and marketing) to boost visibility, drive sales, and protect pricing integrity across all Amazon channels. - **Market Intelligence & Collaboration**: Monitor market trends, competitive activity, and channel updates; serve as a strategic liaison by sharing insights and collaborating with Game Development, Marketing, and UK/EU Amazon teams on product launches and campaign alignment. - **Stakeholder Communication**: Monitor e-commerce news and platform changes, escalate critical updates, and present actionable recommendations to senior leadership and cross-functional partners. - **Product Launch Management**: Lead Amazon US & Canada product launches: coordinating cross-functional teams, vendor readiness, timeline execution, and promotional activities to ensure seamless rollouts and maximum market impact. - **Team Management**: Collaborate and Manage the appropriate internal and external teams to execute all plans on the account ### WHAT WE'RE LOOKING FOR - 5–7 years in a sales/account management role, preferably in consumer goods, toys, or retail - Ability to do multiple levels of market research - Product development - Sales analysis and reporting - Communication skills - Experience working with external sales reps and distributors - Familiarity with trade show planning and execution - Proficiency with forecasting tools, sales dashboards, and retail analytics - Strong Presentation skills - Ability to Travel