Senior Sales Operations & Enablement Manager

Job description

**This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Sales Operations & Enablement Manager based in the United States.** In this fully remote role, you will help strengthen and scale a growing global sales organization within an innovative, AI-driven technology environment. You will combine sales enablement expertise, operational excellence, and data-driven insights to improve team performance and accelerate revenue growth. Working closely with sales leadership and cross-functional teams, you will develop programs that equip sales professionals with the knowledge, tools, and resources they need to succeed. You will also own and optimize HubSpot CRM processes, streamline workflows, and enhance forecasting and reporting capabilities. Your work will directly influence sales productivity, deal execution, win rates, and the overall effectiveness of the commercial organization. This is an opportunity to shape scalable sales practices while contributing to technology that makes communication more accessible across languages and markets. ### Accountabilities - Lead sales enablement initiatives: Design, implement, and continuously improve onboarding programs, ongoing training, product education, sales methodologies, and competitive intelligence resources. - Develop impactful sales content: Create and maintain presentations, product demonstrations, battle cards, case studies, training materials, and other resources that help sales teams communicate value effectively. - Deliver engaging training: Facilitate live and virtual learning sessions that strengthen the team's understanding of the product, value proposition, sales processes, and best practices. - Drive cross-functional alignment: Collaborate with Product, Marketing, and Customer Success to maintain consistent messaging, communicate product updates, and incorporate customer insights into sales strategies. - Measure enablement performance: Track key performance indicators, evaluate the effectiveness of training and enablement programs, and recommend improvements based on data and results. - Optimize sales operations: Assess existing sales processes, identify inefficiencies, and implement streamlined workflows for lead management, opportunity tracking, forecasting, and reporting. - Manage and enhance HubSpot CRM: Build and maintain custom reports, dashboards, and workflows that provide actionable insights into sales performance, while applying current HubSpot best practices and capabilities. - Maximize sales technology adoption: Oversee the effective use of sales enablement platforms and tools to distribute resources, support learning, and monitor progress. - Strengthen sales execution: Support the development and maintenance of sales playbooks that promote consistency, improve execution, and help accelerate sales cycles and increase win rates. - Champion continuous improvement: Stay informed about emerging sales enablement strategies, industry trends, and new technologies, translating relevant developments into practical improvements. ## Requirements - Bachelor's degree in Business Administration, Marketing, Communications, or a related field. - At least 5 years of progressive experience in sales enablement, preferably within a SaaS or software company. - Demonstrated success designing, developing, and delivering effective sales enablement programs. - Strong understanding of sales processes, sales methodologies, and commercial best practices. - Excellent written and verbal communication skills, with the ability to translate complex product or technical information into clear, engaging content. - Strong presentation and facilitation skills, with experience delivering training both in person and virtually. - Hands-on experience with sales enablement platforms and CRM systems, particularly HubSpot. - Analytical and data-driven mindset, with the ability to interpret performance metrics and develop evidence-based recommendations. - Proven ability to collaborate across departments, build productive relationships, and align stakeholders around shared goals. - Self-motivated, proactive, organized, and results-oriented, with a genuine interest in helping sales professionals perform at their best. - Experience in the translation or localization industry is an advantage. ## Benefits - Fully remote position within the United States. - Access to office space in Los Altos, California, for team members in the San Francisco Bay Area who prefer an in-person workspace. - Opportunity to contribute to AI-powered technology that supports real-time translation and interpretation across more than 50 languages. - Collaborative, innovative, and fast-paced working environment. - Opportunities for professional development and career growth as the organization expands. - Competitive salary and benefits package; specific compensation ranges and individual benefit details are not provided in the job description.