Senior Salesforce Developer

Job description

COMPANY OVERVIEW LucidLink is the file streaming platform for large-file workflows. We give teams and tools instant access to data in the cloud, so work starts right away, anywhere. No downloads, no syncing, no VPNs. What began as a faster way to open huge media files is now a platform spanning streaming from existing storage, on-site acceleration, web and mobile access, and a developer layer that connects agents to the filespace, all with zero-knowledge security and enterprise governance built in. More than 4,000 companies — including Adobe, Spotify, Warner Bros, and Paramount — and 100,000 users in over 150 countries stream more than 100 petabytes with LucidLink, and the Television Academy has recognized us with an Engineering, Science & Technology Emmy Award. Founded in 2016 by storage industry veterans, we are headquartered in San Francisco with an engineering office in Sofia, Bulgaria, and remote employees across North America, Europe and Australia. REASONS TO JOIN LUCIDLINK: - Tackle big challenges: You’ll have the chance to solve complex, high-stakes problems that redefine how teams collaborate globally. By starting with the Media & Entertainment industry and expanding into data-intensive sectors, you’ll gain deep insight into cutting-edge technologies and play a role in shaping the future of global workflows. - Values-led culture: Our values don’t just exist on paper—they guide every decision and interaction. You’ll thrive in an environment where integrity, innovation, and empathy are at the core of how we operate, empowering you to grow personally and professionally. - Hypergrowth journey: Joining a company with rapid growth means unparalleled opportunities for advancement, learning, and being part of an exciting journey toward unicorn status. You’ll experience the adrenaline of startup speed combined with the satisfaction of building something truly impactful. - Immediate impact: At LucidLink, your work will matter—immediately. You’ll be part of a tight-knit team of 230+ builders working at startup speed, where your ideas and actions will create tangible, exponential results that contribute to our collective success. - Comprehensive benefits: We believe in investing in our people. With flexible PTO, a competitive salary, stock options, and full health coverage, you’ll feel supported both professionally and personally while enjoying a strong work-life balance. The job This is a foundational hire responsible for designing and building the core systems that power LucidLink’s revenue engine. As the Senior Salesforce Developer for Enterprise Applications, you will own the hands-on development and delivery of our Salesforce platform and its integration with Stripe, provisioning systems, and downstream data systems. You are a senior developer who thinks like an architect. You bring the depth to build production-quality Apex and integration code, and the breadth to design what should be built before writing a line of it. LucidLink does not yet have the system complexity or team size to justify a dedicated architect role — what we need is someone who can move fluidly between designing a data model in the morning and deploying it in the afternoon, while communicating clearly with RevOps and Finance stakeholders throughout. As our Senior Salesforce Developer for Enterprise Applications & QTC, you will own hands-on development across the full Salesforce platform including Apex, flows, integrations, and data model, while operating as the primary technical point of contact to the VP of Revenue Operations for day-to-day system requirements and delivery. What You'll Own: - Own all Salesforce development — Apex, triggers, flows, data model, and integration layer - Transition Salesforce platform ownership from our managed service provider to in-house, establishing documentation and governance from day one - Build and maintain integrations between Salesforce, the billing platform (Stripe/Recurly), and the engineering provisioning backend (WebService) - Define and implement a scalable Quote-to-Cash data model supporting all four selling motions - Reduce billing system complexity — consolidate pricing plan sprawl, clarify system-of-record ownership, and eliminate duplicate logic - Serve as the primary technical delivery partner to the VP of Revenue Operations - As the function matures, participate in hiring additional technical staff of developers and operations specialists to grow the team Key Responsibilities: - Salesforce Development (Core) - Write production-quality Apex classes, triggers, and flows, owning the full development lifecycle from requirements through deployment. - Design and maintain the Salesforce data model with a forward-looking view toward QTC scalability across subscription, usage-based, and partner billing. - Build and document REST/webhook-based integrations between Salesforce, billing platform, and provisioning systems with clear system-of-record definitions at each boundary. - Evaluate and implement automation opportunities — reducing manual RevOps and Billing Ops workflows through well-designed Salesforce-native solutions. - Business Partnership (Differentiator) - Serve as the primary technical contact to the VP of Revenue Operations — translating business process requirements into delivery-ready system designs and communicating trade-offs and sequencing clearly - Lead requirements discovery sessions with RevOps, Finance, and Sales stakeholders — you can facilitate a whiteboard session and walk out with a spec - Map LucidLink's four selling motions (Self-Service, Direct Sales, Reseller/MSP, AWS Marketplace) to the appropriate QTC data flows and system touchpoints - Partner with Product Engineering on provisioning integration design — you own the Salesforce side, they own WebService; you must be able to design the contract between them - Quote-to-Cash Delivery - Design and build systems supporting the full QTC lifecycle: - Digital checkout and self-service subscription activation - Sales-led quoting and contract execution - Subscription lifecycle management (upgrades, downgrades, cancellations) - Usage-based metering and billing triggers - Invoice generation and collections workflow - Evaluate and support migration from current custom engineering-built billing logic to COTS CPQ or subscription management tooling — you will be a key voice in the build vs. buy decision - Platform Foundation & Managed Services Transition - Lead knowledge transfer from our managed service provider — own the process of mapping existing Salesforce configuration, identifying technical debt, and documenting what you inherit - Establish development standards, naming conventions, and deployment practices that will scale as the Enterprise Applications team grows - Maintain a prioritized backlog in close coordination with the VP of RevOps and Gregory, with clear sprint commitments and transparent status - As the most senior technical resource on the Enterprise Applications team, contribute to building it — participate actively in screening and interviewing candidates for future developer and operations roles, help define role requirements, and set the technical bar for incoming hires Required Qualifications - 5-8+ years of experience of hands-on Salesforce development and end-to-end delivery. - Deep Apex coding expertise and experience with classes, triggers, batch jobs, async patterns paired with strong flow and process automation skills. - Integration design and build experience with understanding of REST/webhook integrations between Salesforce and external systems (billing platform, ERP, provisioning APIs). - Direct experience with at least one commercial billing platform (Stripe, Recurly, Zuora, or equivalent) along with understanding product, contract, and subscription objects, pricing models, invoice triggers, and metering APIs. - Hands-on QTC experience in a SaaS environment, having worked with quoting, subscription lifecycle, usage-based billing, revenue recognition, or collections automation. - Strong stakeholder communication skills to translate a RevOps requirement into a clean data model. - Comfort operating as a solo senior contributor on a lean team — you are self-directed, write your own specs, and do not require a dedicated architect above you to function effectively - Experience contributing to team growth as a senior resource, having participated in hiring (screening, interviewing, evaluating technical candidates), and mentoring junior or mid-level developers. Preferred Qualifications - Experience with or evaluation of COTS CPQ or subscription management platforms (Salesforce CPQ, Conga, Zuora, Chargebee, Recurly), including an opinion on when COTS vs. custom. - Experience simplifying over-engineered billing architectures. - Experience supporting product-led and sales-led motions. - Experience transitioning Salesforce ownership from a managed service provider — knowledge transfer, documentation establishment, and the discipline to not break things while the keys are being handed over - Salesforce certifications (Platform Developer I/II, Application Architect). - Experience working in a small, early-stage or growth-stage SaaS company. What Success will look like: - Salesforce Platform Admin managed(not yet full ownership) within month 6 - Simplified billing systems - Clear integrations and system ownership - Strong foundation for the Enterprise Applications team Here's what you can expect when you apply: 1. Initial Interview: a conversation with our People & Culture team to introduce you to LucidLink and answer your early questions. 2. Hiring Manager Interview: a structured interview with the hiring manager focused on your Salesforce architecture experience and how you approach complex system design. 3. Cross-functional Interview: a conversation with our RevOps team to explore how you partner with business stakeholders and navigate ambiguity. 4. Technical Interview: a focused session with our Salesforce SMEs to go deep on platform knowledge, data modelling, and integration design. 5. Homework Assignment: a home exercise where you'll design a real-world integration scenario. 6. Final Interview: a walkthrough of your homework. At LucidLink, AI fluency is a core professional competency. As part of our interview process, we'll explore how you currently use AI tools in your work and how you think about using them responsibly.