Senior Salesforce Engineer/Consultant

Job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Key Responsibilities: 1. Solution Design & Implementation Design and implement Salesforce solutions primarily using Sales Cloud and Experience Cloud, based on approved business requirements. Translate business needs into practical, scalable technical solutions, balancing standard configuration and custom development (Apex) appropriately. Apply a configuration‑first mindset, using code only when standard capabilities are insufficient. Clearly explain design decisions, trade‑offs, and limitations to both technical and non‑technical stakeholders. 2. Performance, Limits & Quality Mindset Design solutions with strong awareness of Salesforce governor limits, data volume, and performance considerations. Avoid over‑engineering and unnecessary complexity in Flows, Apex, and automation. Proactively identify potential performance or scalability risks and propose sustainable alternatives. 3. Validation, Testing & UAT Support (Ownership‑based) Take ownership of implemented solutions by validating functionality against requirements and test cases. Support System Test (ST) and User Acceptance Testing (UAT) by: Executing relevant test scenarios for your own implementations Reproducing issues and validating fixes Ensuring correct behavior across roles, permissions, and data conditions Collaborate closely with QA and business users to ensure solution quality and clarity. 4. Integration & Enterprise Collaboration Understand and work within an ERP‑integrated Salesforce environment (e.g., SAP or other ERP systems). Support the design and clarification of integration behaviors, data synchronization, and error‑handling scenarios. Work effectively with global stakeholders (e.g., Japan / international teams), respecting governance, documentation, and communication standards. 5. Internal Team & Long‑Term Platform Growth Contribute as a long‑term internal team member, helping improve overall platform health, maintainability, and team capability. Share knowledge, best practices, and lessons learned within the Salesforce team. Support continuous improvement of development, testing, and deployment standards. Qualifications and Experience: Salesforce Knowledge & Certifications 3–7 years of hands-on Salesforce experience. Strong hands‑on experience with Salesforce Sales Cloud and Experience Cloud (mandatory). Salesforce Administrator OR Salesforce Developer certification is required (one is sufficient). Sales Cloud and/or Experience Cloud certification is a strong plus. Experience with Manufacturing Cloud is a significant advantage. Technical & Functional Skills Ability to design solutions using both Salesforce configuration and Apex, with sound judgment on when to use each. Solid understanding of: Salesforce data model Automation tools (Flow, Validation Rules, etc.) Governor limits, thresholds, and performance constraints Experience working in enterprise Salesforce implementations, particularly in Sales, Manufacturing, or ERP‑integrated environments. Experience Profile Proven track record of successful Salesforce implementations for enterprise customers. Number of years of experience is less important than demonstrated capability, mindset, and practical judgment. Candidates who have transitioned from ERP or manufacturing domains into Salesforce are welcome. Communication & Collaboration Good communication skills in English or Japanese (one is sufficient; both are a plus). Comfortable explaining solutions, constraints, and issues clearly to diverse stakeholders. Workplace type : About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us .