Senior Site Reliability Engineer

Job description

Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution. We are looking for a Senior Reliability Engineer to ensure the reliability, availability, and performance of our global infrastructure across 50+ data centers. In this role, you will improve observability, monitoring, alerting, and incident response while driving automation to increase operational efficiency. Working across compute, networking, storage, virtualization, and cloud environments, you'll collaborate with infrastructure and engineering teams to resolve production issues, enhance system resilience, and maintain high service availability. WHAT YOU'LL DO Ensure the reliability, availability, and performance of a global infrastructure spanning 50+ data centers . Design, implement, and maintain monitoring, alerting, and observability solutions. Respond to and troubleshoot production incidents to minimize downtime and ensure rapid resolution. Drive automation initiatives to reduce manual operational work and improve efficiency. Optimize infrastructure across compute, networking, storage, virtualization, and cloud platforms. Collaborate with infrastructure and engineering teams to improve system resilience and operational excellence. Analyze metrics, logs, and system performance to proactively identify and resolve issues. Contribute to maintaining high service availability in large-scale distributed environments. WHO WE’RE LOOKING FOR 5+ years of experience in SRE, DevOps, or systems engineering roles Strong proficiency with Linux systems administration Experience with configuration management and automation tools (e.g., Ansible, Puppet, Terraform) Familiarity with containerization and orchestration (Docker, Kubernetes) Experience with monitoring and observability platforms (Prometheus, Grafana, ELK, or similar) Proficiency in at least one scripting/programming language (Python, Go, Bash) Understanding of networking fundamentals (TCP/IP, DNS, load balancing) Strong troubleshooting and problem-solving skills Professional English proficiency (written and verbal) Nice to Have Experience managing bare-metal infrastructure at scale Familiarity with CI/CD systems (Jenkins, GitLab CI) Experience with database administration (PostgreSQL, MySQL, Redis) Knowledge of security best practices for production environment *Please submit your resume and application in English WHO WE ARE A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. Our corporate culture centers on innovation, accountability, and impact. We encourage our people to think boldly, challenge conventional approaches, and take ownership of outcomes. As a member of our global “A-Team,” you’ll operate in a high-growth, fast-paced environment where resilience, adaptability, and a commitment to continuous improvement drive success. OUR INTERVIEW PRACTICES To ensure a fair and genuine hiring process, candidates are expected to participate in interviews without the use of AI tools, automated prompts, or third-party assistance . Interviews are designed to assess individual skills, experience, and communication style , and we value authentic, real-time interaction. Use of AI or external assistance during live interviews may result in disqualification. For roles where AI skills are being evaluated, permitted use of AI tools will be clearly communicated in advance. Candidates may be asked to disable virtual backgrounds or participate in in-person interviews. All employment offers are contingent upon successful completion of applicable criminal, education and identity background checks Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.