CompanyAt DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We’re looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal. We are a global company with offices in London, New York, and people across the world. Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins.RoleWe are looking for an experienced software engineer to help us build our product. You will be working on the platform and backend services of the product and also the middle layer that sits between third party customer support tools and our proprietary AI platform. We value autonomy, ownership, pragmatism and impact. Responsibilities include:Building new features or services for our no-code platform, analytics, admin console, data management functionality and othersOwning the architecture and delivery of distributed systemsWorking closely with product and internal stakeholders Designing and implementing maintainable and scalable architecture for consuming and providing APIsIntegrating with 3rd party systemsRequirementsRequired ExperienceAt least 3 years of professional experience with Scala; prior experience with another JVM language is welcomeUnderstanding of functional programming principles, with hands-on experience using functional programming librariesStrong knowledge of SQL and relational databases, particularly PostgreSQLKnowledge of Terraform, Docker, AWSExperience designing, developing, and deploying microservices-based architectures and HTTP RESTful APIsWe use a functional Scala stack built primarily on the Typelevel ecosystem, including: http4s, Circe, Cats, Cats Effect, FS2, Monix, and Slick.Interview ProcessOur interview process is designed to be clear, fair, and human — just like how we work day to day.Intro Call (30 mins) — A relaxed chat to learn more about you and share what we’re building.Technical Stage — Take-home challenge plus an on-site system design and live coding interview.Leadership Chat — Meet members of our leadership team to discuss long-term goals and mutual fit.Final Chat — A conversation with our CEO.We keep things efficient and most candidates complete all stages within 2–3 weeks.Benefits🚀 Thrive in a dynamic start-up culture💰 £100k - £120k annual salary depending on experience🏝️ 34 days off — 25 annual + 8 public + your birthday!🤖 AI Training & Tooling – Access to AI education and tools 📚 Learning & Development Wallet – Budget for training and growth 🌿 Lifestyle Wallet – Flexible allowance for wellbeing and lifestyle🎳 Quarterly team socials & perks🎉 Celebrate your birthday with a day off!🚀We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Company
At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We’re looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal. We are a global company with offices in London, New York, and people across the world.
Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins.
Role
We are looking for an experienced software engineer to help us build our product. You will be working on the platform and backend services of the product and also the middle layer that sits between third party customer support tools and our proprietary AI platform. We value autonomy, ownership, pragmatism and impact. Responsibilities include:
- Building new features or services for our no-code platform, analytics, admin console, data management functionality and others
- Owning the architecture and delivery of distributed systems
- Working closely with product and internal stakeholders
- Designing and implementing maintainable and scalable architecture for consuming and providing APIs
- Integrating with 3rd party systems
Requirements
Required Experience
- At least 3 years of professional experience with Scala; prior experience with another JVM language is welcome
- Understanding of functional programming principles, with hands-on experience using functional programming libraries
- Strong knowledge of SQL and relational databases, particularly PostgreSQL
- Knowledge of Terraform, Docker, AWS
- Experience designing, developing, and deploying microservices-based architectures and HTTP RESTful APIs
We use a functional Scala stack built primarily on the Typelevel ecosystem, including: http4s, Circe, Cats, Cats Effect, FS2, Monix, and Slick.
Interview Process
Our interview process is designed to be clear, fair, and human — just like how we work day to day.
- Intro Call (30 mins) — A relaxed chat to learn more about you and share what we’re building.
- Technical Stage — Take-home challenge plus an on-site system design and live coding interview.
- Leadership Chat — Meet members of our leadership team to discuss long-term goals and mutual fit.
- Final Chat — A conversation with our CEO.
We keep things efficient and most candidates complete all stages within 2–3 weeks.
Benefits
- 🚀 Thrive in a dynamic start-up culture
- 💰 £100k - £120k annual salary depending on experience
- 🏝️ 34 days off — 25 annual + 8 public + your birthday!
- 🤖 AI Training & Tooling – Access to AI education and tools
- 📚 Learning & Development Wallet – Budget for training and growth
- 🌿 Lifestyle Wallet – Flexible allowance for wellbeing and lifestyle
- 🎳 Quarterly team socials & perks
- 🎉 Celebrate your birthday with a day off!🚀
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
DigitalGenius is the CX platform for e-commerce combining proprietary artificial intelligence with process automation to deliver incredible customer satisfaction. The company is growing rapidly and looking to accelerate over the coming years.We are working with some of the fastest growing and established global e-commerce and retail players including G Star, ON, Selfridges, Brooks Brothers and many more.
DigitalGenius is the CX platform for e-commerce combining proprietary artificial intelligence with process automation to deliver incredible customer satisfaction. The company is growing rapidly and looking to accelerate over the coming years.We are working with some of the fastest growing and established global e-commerce and retail players including G Star, ON, Selfridges, Brooks Brothers and many more.
