Senior Software Engineer, Data

Job description

**Our Mission** You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace topower access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from *seeking* to *getting*. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. **Your Impact on our Mission:** Zocdoc is hiring a Senior Software Engineer to build the data platform that connects our products with analytics, machine learning, and operational systems. This role sits on the Data Engineering team at the boundary of backend engineering and data infrastructure. You will build APIs, libraries, schemas, services, and supported workflows that help engineers publish and use data safely. Your work will cover the path from source-defined contracts and validation through reliable event and batch delivery to data activation in products and business systems. You will help make quality, ownership, observability, and privacy part of the platform, while giving teams a clearer path to ship without depending on Data Engineering for every integration. **You’ll enjoy this role if you are…** - Excited to build platform products for other engineers, turning ambiguous problems into practical APIs, SDKs, shared libraries, command-line tools, and services that you also help operate. - Interested in the full lifecycle of data, including how it is defined at the source, evolves safely, reaches consumers, and is adopted without disruptive migrations. - Motivated to build privacy, access control, and auditability into everyday engineering workflows rather than rely on manual review. - Effective at working across product engineering, analytics engineering, data science, security, compliance, and infrastructure to agree on contracts and deliver shared solutions. - Thoughtful about using AI-assisted development tools and rigorous about reviewing, testing, and maintaining the work they help produce. **Your day to day is…** - Design, build, and operate services and developer tooling that help engineering teams publish and consume trusted data, including contract workflows, APIs, SDKs, generated types, and validation tools. - Improve event-driven data paths built on Kafka, Avro, and schema registries, with clear delivery semantics, compatibility rules, and safe schema evolution. - Create reliable ways to move curated data from the warehouse or lakehouse into products and operational systems, with monitoring, lineage, and clear ownership. - Design and operate reverse ETL and data activation paths that move curated warehouse or lakehouse data into products and operational systems, with monitoring, lineage, and clear ownership. - Build compliance capabilities into the platform, including data classification, deletion and masking workflows, access controls, audit trails, and policy enforcement. - Write infrastructure as code, operate platform services in AWS, and improve service-level indicators, alerts, dashboards, runbooks, and on-call response. - Partner with internal users, document supported workflows, review designs and code, and help teammates build systems that other teams can adopt. **You’ll be successful in this role if you have…** - 5+ years of professional software engineering experience, including meaningful work on backend, platform, developer infrastructure, or data-intensive systems. - Strong programming skills in Python, practical experience with SQL, and experience with at least one statically typed language such as C#, Java, Kotlin, or TypeScript. - A record of building APIs, SDKs, shared libraries, data contract systems, or event publishing frameworks used outside your team, with a solid understanding of schema design, versioning, validation, code generation, and migrations. - Experience with distributed or event-driven systems, including delivery guarantees, idempotency, retries, ordering, dead-letter handling, and operational failure modes, plus hands-on work with Kafka or a comparable platform and a schema technology such as Avro, Protobuf, JSON Schema, or OpenAPI. - Experience operating cloud services with automated testing, continuous delivery, observability, infrastructure as code, and incident response, plus familiarity with warehouse or lakehouse platforms such as Snowflake, Databricks, or Iceberg. - Bonus points if you have built software in a regulated environment and understand practical controls for PHI or PII, including access, deletion, de-identification, lineage, and auditing. **Benefits:** - Flexible work environment - Unlimited Vacation - 100% paid employee health benefit options (including medical, dental, and vision) - 401(k) with employer funded match - Corporate wellness programs with Headspace and Peloton - Sabbatical leave (for employees with 5+ years of service) - Competitive paid parental leave and fertility/family planning reimbursement - Cell phone reimbursement - Employee Resource Groups and ZocClubs to promote shared community and belonging - Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $174,000—$220,000 USD **About us**Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our [six core values](https://www.zocdoc.com/about/careers-list/). Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - *Together, Not Alone*, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. [Job Applicant Privacy Notice](https://zocdocstatic.wpengine.com/wp-content/uploads/2023/02/ZocDoc-Applicant-CPRA-Notice-Final-2-28-23-.pdf)