Senior Software Engineer, Developer Experience

Job description

ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. ABOUT THE TEAM The Developer Experience (DevX) team oversees our customer’s developer journey from discovery to building at scale. We aim to provide an onboarding experience so intuitive and well-organized that developers can discover product details, learn implementation specifics, and develop independently. During build and scale, our customers have developer affordances that are comprehensive, ergonomic and delightful. We achieve this by providing structured channels to collect feedback and use data analytics informing us on how we can provide the best experience. WHAT YOU’LL DO RESPONSIBILITIES: - Collaborate with product, engineering, customer-success, and technical support teams to refine & streamline the developer experience for our customers. - Ensure our APIs meet the highest standards and conventions. - Create next-in-class user and data analytics pipeline. - Build world-class developer portal and docs with AI as a core feature - Contribute to open source and fostering a developer community - Incorporate the latest technologies and up-leveling our tech stack. - Develop external tools and services that get released to our customers. WHO YOU ARE We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. MINIMUM QUALIFICATIONS: - Bachelor degree or above in computer science or engineering related majors. - A passion for building delightful developer-facing products. - Advanced knowledge of one or more programming languages, including but not limited to Java, Kotlin, Python, Typescript. - Strong communication and collaboration skills. - Evidence of working on high-volume distributed systems. - Strong cloud experience with GCP (preferred) or AWS (EC2, RDS, ELB, CloudFront, etc.) with Docker and Kubernetes. PREFERRED QUALIFICATIONS: - Released and maintained well-known APIs or have API design experience. - Experience within the financial domain. - Led major migrations in software that involved breaking changes. - Worked in both early-stage startups (<20) and 1000+ sized companies. - Deep proven technical knowledge of either front-end and/or backend systems. - Worked in developer experience or other customer-facing engineering roles. APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.