Senior Software Engineer, DevOps & Security

# **At** [**Klue**](https://klue.com/)**, We’re Building the Future of Competitive Intelligence** ## **The Engineering team is hiring 👋** This role exists to make the correct way to build and ship at Klue the easy way. When the paved road, shared infrastructure, CI/CD, and guardrails are solid, every engineer at Klue gets faster, safer, and more cost effective to support, without having to think about it. You'll work alongside the rest of the DevOps team, as well as engineering managers across Product, Data, and AI, and our Security and Compliance stakeholders. This is a role for someone who is systems-minded, pragmatic, security-aware, and allergic to toil. Someone who'll jump in when the platform's on fire, but always ask what change stops the next one from starting. You balance proactive and reactive work, and when you get to choose, you choose proactive. That's what moves the ratio in the right direction. ## **What’s In It for You?** You'll own real infrastructure at real scale and have deep, hands-on experience across cloud, platform engineering, infrastructure, and developer experience, with authority over the IaC, GKE, and CI/CD architecture every team depends on. You'll help shape how a fast-moving, AI-first engineering org ships software safely. Klue moves fast and builds AI-first. This role involves keeping engineering fast, the platform scalable and secure, and costs fully visible. The four areas below are where most of that lives, not where it ends: ## **What You’ll Do** - **Own the paved road for infrastructure.** Build and extend our Pulumi component library so teams get correct, disaster-recovery-ready infrastructure by default instead of hand-rolling stacks across our GCP environments. - **Run GKE like a product.** Handle cluster and node pool upgrades, in-cluster services, workload right-sizing, and policy enforcement so Kubernetes stays reliable as we scale. - **Make CI/CD something engineers never think about.** Own the core building blocks of our CI/CD workflows, cut CI time and flake rate fleet-wide, and standardize the golden path for shipping services. - **Give engineers real visibility into their own systems.** Improve the internal developer platform surfaces that show what's actually happening under the hood. - **Keep production legible.** Own the health of our observability stack: consistent instrumentation, actionable alerts, and less noise on-call. - **Treat cost like an engineering problem.** Drive GCP and LLM cost reduction through attribution, right-sizing, commitment planning, and killing off orphaned resources. - **Make the secure path the fast path.** Extend our software supply chain controls, own infrastructure identity and access, and build SOC 2 and other compliance requirements into automated, evidenced controls, so audits are a byproduct of how we build. ## **What Success Looks Like** We want you to love the role you are in and believe these skills and experiences will help you to be successful! - **Self-Serve Platform**: New services are provisioned from standardized components without DevOps writing bespoke infrastructure - **Reactive Load Trends Down**: DevOps spends less time on reactive work every quarter, on-call page volume moves in the same direction. - **CI Speed & Trust**: Median pipeline duration and flaky-failure rate both drop measurably across the fleet - **Security & Audit Readiness**: Controls are automated and evidenced, with audit findings in your areas trending to zero. - **Cost Efficiency**: GCP spend per unit of workload declines through right-sizing and cleanup, with clear per-team attribution that makes tradeoffs visible to their owners. - **Reliability**: The services that matter have published SLOs, real error budgets, and incident reviews that produce durable platform fixes. - **Automation Over Repetition**: Recurring manual work gets automated, not repeated. ## **What You Bring** ***Must-Haves*** - Deep, hands-on experience in DevOps, SRE, platform, or infrastructure engineering, operating production systems that paying customers depend on, including being on-call for them. - Deep, practical Kubernetes knowledge. - Infrastructure as code treated as software. Pulumi or Terraform. - Strong GCP or AWS fundamentals. - You have a background in systems engineering and writing software. - CI/CD owned as a product. You've built and maintained pipelines used by other teams, GitHub Actions or Buildkite preferred, GitLab CI / CircleCI transfers. - Hands-on experience with security tooling as an engineering practice. - Compliance engineering for SOC 2 or enterprise partner security programs implemented as automated controls; threat modeling, etc - Ownership under ambiguity. You scope a vague problem, ship it incrementally, and tell people clearly what changed and why. - Fluent with AI coding tools, with experience working with AI-first teams. ***Nice-to-Haves*** - You have owned platform migrations and decommissions. - Built an internal developer platform or self-service tooling that other engineers adopted. - Comfort with LLM infrastructure (gateways, token cost attribution, rate limiting, provider failover). ## **Our Tech Stack** - GCP - Kubernetes - Pulumi IaC - Postgres - Temporal # ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ Not ticking every box? That’s okay. We take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application. At Klue, we're committed to building a high-performing team where people feel a strong sense of belonging, can be their authentic selves, and are able to reach their full potential. If there’s anything we can do to make our hiring process more accessible or to better support you, please let us know, we’re happy to accommodate. ## ## **Why Klue Might Be the Perfect Fit For You** At Klue, you’ll push the boundaries of what’s possible. For yourself, your team, and our customers. The environment here feels more startup than corporate. You’ll roll up your sleeves, build, iterate, and level up. This is a place where your ideas matter, you can shape what comes next, and leave your mark. If you’re looking to join a category-defining company… where you own big outcomes, influence real customers, and work with smart, gritty people… you’ll thrive here. **Unlock Your Potential. Take Risks. Take Action. Innovate** ## **How We Work at Klue** We love the balance of connection and flexibility. We work **Office-First**, with ahybrid touch, and work together in our vibrant offices on **Mondays, Wednesdays & Thursdays** to collaborate, brainstorm, and build together. Our main hiring hubs are in: - **🇨🇦 Vancouver (HQ)** - **🇨🇦 Toronto** - **🇬🇧 London** ## **Our Commitment to You** - **High Performance Culture.** We reward high performance and growth through career development, coaching, and annual performance reviews. - **Comprehensive benefits:** Extended health & dental coverage that starts on Day 1. Fun perks like discounts at Goodlife and Perkopolis are gravy. - **Ownership:** All full-time employees have the opportunity to participate in our Employee Stock Option Plan. - **Our Vacation Policy** is *Take The Time You Need.* We just ask that you give notice and don’t leave your team hanging. - **Top-tier tools.** All employees will receive a Mac (or PC, if that’s your jam) and access to A+ tooling. - **AI First.** All employees are encouraged to lean into AI to work smarter and faster. Built something cool lately? Show us at our Friday Show, Don’t Tell Meetings. - **Growth / Leadership.** Direct access to our leadership team, including our CEO, and opportunities to connect with incredible people across the company. - **Social connection.** There’s no shortage of ways to stay connected and have fun. We get together once a year in Vancouver for a company- wide kickoff. Throughout the year our Hubs hold regular social events. - **Dog-friendly spaces.** Bring your four-legged friend along in Vancouver or Toronto, as our offices are pup-approved. ## **About Klue** We’re on a mission to help organizations stop losing winnable deals. [Klue’s AI agents](http://klue.com) generate market, competitor, and buyer insights in a unified platform. We ensure it’s trustworthy, automated, and activated across every department, so they have the answers they need to own their market. ✨ Here’s what makes us tick: - **Klue is AI-first at its core.** It’s wired deep into our internal processes and tooling, powering our small but mighty team. It drives Klue’s autonomous agents that handle the heavy lifting for customers: collecting intel, generating insights, and ensuring content is updated and available across departments. Our agents help them scale their impact, stay ahead of the market, and reclaim the time that used to be consumed by manual, repetitive busywork. - **Competitor Insights.** Klue helps revenue teams win more competitive deals by turning market, competitor, and buyer signals into insights teams can actually use. Our AI analyzes calls, CRM data, and real buyer feedback to give product marketers and sellers a clear picture of what’s happening in their market and why deals are won or lost. We’re a curious, collaborative team building a platform that helps companies compete with confidence, and we’re looking for people who want to do meaningful work alongside others who care about craft and impact. - **A culture of curiosity, ownership and winning together**. We’re a fast-growing, globally-distributed team based in Vancouver (with hubs like Toronto), scaling quicker than ever. We value people who own their domain, act boldly, stay curious and thrive in a collaborative, high-performance environment. **Explore More** - [Klue Blog](https://klue.com/blog/why-sales-needs-more-women) - [Ignition Acquisition](https://klue.com/blog/klue-acquires-ignition) (2025) - [](http://Goldpan.ai) [Acquisition](https://techcouver.com/2025/03/18/klue-acquires-goldpan-to-advance-ai-driven-win-loss-research/) (2025) - [Win-Loss Acquisition](https://klue.com/win-loss?utm_campaign=DoubleCheck%20Acquisition) (2023) - [Series A](https://klue.com/blog/seriesa-announcement) (2020) - [Series B](https://hubs.la/H0_ZR2v0) (2021) - [Culture](https://www.bcbusiness.ca/Entrepreneur-of-the-Year-2023-How-competition-and-camaraderie-drive-the-pair-behind-Klue), [culture](https://klue.com/blog/klue-wins-award-for-corporate-culture), [culture](https://klue.com/blog/klue-wins-tech-culture-of-the-year-at-2021-bc-technology-impact-awards)! - [Customer Stories](https://klue.com/customers?utm_source=chatgpt.com) - [Glassdoor](https://www.glassdoor.ca/Overview/Working-at-Klue-EI_IE2919580.11,15.htm) - [About Us](https://klue.com/blog) - [Instagram](https://www.instagram.com/kluein/?hl=en) - [LinkedIn](https://www.linkedin.com/company/klue/?originalSubdomain=ca) - [Wellfound (AngelList)](https://angel.co/company/klue) - [Product Demo Arena](https://klue.com/demo-arena) *By submitting your application, you agree that Klue may collect your personal data for recruiting, global organization planning, and related purposes. We may use automated or AI-assisted tools to support our recruitment process. All hiring decisions are made by our hiring team*