Senior Software Engineer, Ecommerce

Job description

At Brevo, we’re not just building a CRM. With our technology, **we’re helping millions of organizations build lasting relationships with their customers.** From emails and SMS to WhatsApp, Chat, and Marketing Automation, o**ur tools are intuitive, powerful, and built to scale with every ambition.** We give businesses a clear view of the customer journey, so they can focus on what matters: connection. As a **certified B Corp**, we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance. Today, more than **500,000 businesses** across **180 countries**—from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our **reliable technology** and **75+ integrations** help them create **unparalleled customer experiences,** without the usual tech headaches. In 2024, we reached **€179M ARR** with nearly **1,000 team members** worldwide. And we’re just getting started! **About PushOwl (Brevo - Ecommerce).** PushOwl is an e-commerce SaaS product serving more than 50,000 customers globally, primarily across the US and Europe. Leading brands such as Levi’s, Louis Vuitton, Tissot, Chanel, and L’Occitane use PushOwl to engage customers and drive revenue through targeted marketing. Today, PushOwl is fully integrated into Brevo’s e-commerce business. As part of Brevo, one of the world’s leading CRM and marketing platforms, PushOwl contributes to a broader vision for connected, omnichannel marketing experiences for Shopify merchants. By combining PushOwl’s ecommerce expertise with Brevo’s wider product ecosystem, technology, and global reach, we are helping businesses engage their customers more effectively across the customer journey. You'll join a small pod, sometimes with a PM and sometimes without, and own features end-to-end. From a fuzzy idea on Monday to something live and learning by Friday. No waiting for perfect specs. No handing off the hard parts to someone else. ### What You’ll Own: - Owning ecommerce features or product lines like Email/SMS/RCS end-to-end, from fuzzy idea to live in production. - Writing backend services in Python and Go, plus the bits of PHP still around. - Touching the frontend when the feature needs it. - Talking to users, prototyping fast, and deciding what's good enough for v1. - Making scope and trade-off calls inside the pod, then sanity-checking them with the wider team. - Carrying the product thinking for yourself. - Pushing for quality where it matters (reliability, performance), without gold-plating. ### What We're Looking For: - **5+ years of direct experience shipping something a real user touched, and you can speak to why it mattered to them, not just how you built it.** - Strong in Python and Go. Comfortable around PHP. Willing to work on the frontend when needed. - SaaS or B2B background; you understand multi-tenant products and customer workflows. - Have a coding agent as a daily driver, not weekend tinkering. You know where AI helps and where it gets in the way. - Strong product instincts: opinions you can defend, and the humility to change them when data says otherwise. - Comfortable in small autonomous teams with little process. - Clear writer. Matters a lot in a distributed setup. - Nice to have: ecommerce background, early-stage experience, or familiarity with email / CRM / marketing automation. ### This role is for you if: - You'd rather build the tool than wait for it. - You've shipped in ambiguous environments and enjoyed it. - You want to use AI to drive real business outcomes, not just build cool tech. - You're obsessed with quality and craft, and you're figuring out how AI changes both. ### This role is not for you if: - You need detailed specs and clear boundaries to be productive. - You haven't built AI tools into how you work. - You struggle to express your reasoning clearly in writing. - You'd rather specialise narrowly than be useful across the stack.