Senior Software Engineer, Trust and Safety Engineering

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

Software Engineers on the Trust and Safety Engineering team play a critical role in protecting Box, its platform, and its customers from abuse, fraud, and malicious actors. This role is ideal for an engineer who combines strong software development fundamentals with a deep interest in security, threat mitigation, and building resilient systems at scale. The team partners closely with security, product, and engineering organizations across Box to design and deliver solutions that strengthen the company’s defenses while preserving a seamless customer experience. Much of this work is highly visible and directly customer-facing, shaping how users experience safety, reliability, and trust across the product. The systems built by this team have significant impact, and performance is essential because latency matters in delivering protections that are both effective and seamless. Work in this area spans a wide range of disciplines, including building and operating containerized microservices in a Kubernetes-based environment, developing behavioral detection systems and machine learning models to identify suspicious activity, tuning rate limiters and other mitigation controls across the Box stack, and delivering product security features that proactively reduce risk. This is an opportunity to make a direct impact by building intelligent, scalable systems that help Box stay ahead of evolving threats.

WHAT YOU'LL DO

• Design, build, and continuously improve security systems that protect Box, its platform, and its customers from abuse, fraud, malicious actors, and insider threats.
• Develop scalable APIs and backend services that detect, prevent, and disrupt abuse campaigns across Box’s microservice infrastructure.
• Build behavioral detection systems and near-real-time mitigation workflows to identify suspicious usage patterns, risky traffic, and emerging attack techniques.
• Apply analytics and machine learning approaches to model malicious behavior, improve detection accuracy, and reduce false positives.
• Strengthen platform defenses through rate limiting, automated enforcement, and other mitigation controls that balance security with customer experience.
• Build resilient, containerized microservices in distributed environments that support high-volume trust and safety protections at scale.
• Partner closely with security, product, and engineering teams to translate threat trends into durable product and platform safeguards.
• Contribute to Box’s broader technical security strategy by identifying systemic risks, proposing defenses, and improving security engineering practices.
• Proactively evaluate evolving abuse and fraud patterns to help Box stay ahead of new threats with intelligent, scalable protections.

WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

• 6+ years of professional software development experience in one or more of the following languages: Java, Python, PHP, or Scala
• Experience building containerized microservices in large-scale, distributed environments
• Preferred qualifications include experience with machine learning models, large-scale datasets, Java Spring/Spring Boot, Terraform-based public cloud infrastructure, and trust and safety, abuse, or fraud mitigation systems
• Strong interpersonal, communication, and reporting skills
• Strong analytical, system design, engineering, planning, and problem-solving skills
• Bachelor’s degree in Computer Science or equivalent practical experience

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

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