Senior Solution Support Engineer

Job description

Innovation Starts With You Propel your career at Belden, where innovation creates possibilities—for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world’s most complex connectivity challenges, turning curiosity into meaningful impact. Here, you’ll take on work that challenges you, supports your growth, and empowers you to shape what’s next. You’ll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business—creating value in the world around us. Together, we are shaping the future of digitization and paving the way for the next generation of innovation. Job Summary The primary focus of this position is to lead and execute technical support activities in the South East Asia (SEA) region, covering the full scope of Industrial Networking solutions offered by Belden. You will work closely with customers, partners, and internal peer departments in architecting solutions, presenting compelling recommendations, and addressing technical support requirements for our industry-leading solutions. This position reports directly to the Solution Support Manager based in Singapore. You will make an impact in the following way: Work closely with Solution Consultants and Account Managers to present and demonstrate Belden Industrial Networking solutions to end-users, partners, customers and other external stakeholders. Lead Proof of Concept demonstrations, plan and execute Factory Acceptance Tests, Network Audits and similar customer-facing activities Main point of contact for all post-sales technical support requests for the SEA region, providing expert technical assistance both remotely and on-site Coordinate with regional support teams, R&D and other stakeholders to efficiently respond to support requests, maintaining a high level of customer satisfaction Plan and conduct technical training to customers and partners Design and support technology campaigns such as webinars, industry trade shows, technology sharing events, etc. Is open to travel across the SEA region as per business requirements What you will bring: Education Diploma or Bachelor’s degree in Engineering (Telecommunication, Electronics), Computer Science, Information Technology or equivalent Professional Qualification in the field of Computer Networking is highly desirable Background & Knowledge Minimum 3 years of working experience in deploying, managing or maintaining Industrial or Enterprise Network infrastructure Well versed in wired and wireless IP networking technologies, with strong fundamentals in Ethernet, Wi-Fi, and cellular communication protocols Knowledgeable with the full TCP/IP communication stack, and associated technologies and networking protocols. Knowledge and experience with Industrial protocols (MODBUS, PROFINET, EtherNet/IP etc.) is an added advantage Prior experience in Industrial market (PT&D, O&G, Mining, Transportation, Manufacturing etc.) is desirable Competencies Independent and self-sufficient, with a proven ability to take initiative, manage tasks without constant supervision, and make sound decisions autonomously. Excellent critical thinking skills to analyze complex situations, break down problems, and develop effective solutions quickly. Highly collaborative team player with a passion for continuous learning and growth. Let’s Create Possibilities Together. Join a global community shaping the future of intelligent connectivity. At Belden, you’ll help push the boundaries of technology and write the next chapter of innovation, creating possibilities for your career, your future, and the world around you. These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.