Senior Solutions Architect

Job description

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. Work is being redesigned, and Airtable is built for that moment: the same platform humans run their most critical workflows on is where agents now operate alongside them. Professional Services is where that redesign happens. The Senior Solutions Architect leads it. You hear a customer describe their problem and see the organizational design question underneath it. You bring a point of view early, design solutions that hold through delivery, and stay accountable for outcomes, not just recommendations. Depending on the engagement, you may own solution design, contribute to the build, lead delivery coordination, or all three. # **What you'll do** - Push to recommendations faster. Within the first engagements you are shaping direction and identifying where business processes need to change, not just mapping requirements. Enhanced handoffs and early POVs are how we create value at enterprise scale. - Recommend changes beyond the platform when the engagement calls for it: process redesign, workflow ownership, how work moves between teams and between humans and agents. - Design end-to-end solutions that translate existing enterprise workflows into architectures where humans and agents operate together. - Identify where agentic workflows create real leverage and design the handoffs that make them reliable in production. - Navigate organizational complexity: build coalitions, manage stakeholders with competing priorities, and find the internal champions who sustain momentum. - Create reusable solution patterns and reference architectures that extend impact beyond individual engagements. - Stay involved through delivery. Adapt the design as customer reality evolves. Hold accountability for what gets built. # **Who you are** - AI is embedded in how you work, not something you reach for on select tasks. You use AI tools to compress your own output: generating solution blueprints, structuring discovery, drafting documentation, prototyping automation logic. You have designed agentic workflows in practice, making decisions about model selection, prompt architecture, human-in-the-loop checkpoints, and where AI should not be trusted without oversight. You walk into a customer engagement and immediately identify where agentic systems create leverage versus where they introduce risk the customer isn't ready to manage. - You have a business process transformation background. You have led engagements where the deliverable was a change in how an organization operates, not just a software deployment. - 7+ years in client-facing delivery, consulting, or enterprise transformation, with a track record of leading complex engagements at VP and C-suite level. - Professional services or management consulting background. You know what it means to deliver to a statement of work and be accountable for outcomes. - You communicate across the full room: C-level sponsors, technical stakeholders, and the business SMEs whose daily work is changing. You know what each audience needs to hear and how to earn their trust. - You hear what a customer is not saying as clearly as what they are, and you bring a point of view on what they should do, not just what the options are. - Enterprise scale: thousands of users, multi-business unit complexity, compliance and security requirements that shape what can be built and when. Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your [EEO rights as an applicant](https://drive.google.com/file/d/1jAj2by1bto5g8Xqn9hWNAwPOMGNd_fM6/view?usp=sharing)**.** VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our [Accommodations Request Form](https://airtable.com/shrq13fCV8h1sx2t8) and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. #LI-Remote Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out [Life at Airtable](https://airtable.com/careers/life-at-airtable). For work locations in the San Francisco Bay Area, Seattle, Los Angeles, and New York, the on-target earnings range for this role is: $170,000—$236,900 USD For all other work locations (including remote), the on-target earnings range for this role is: $153,000—$213,200 USD Please see our Privacy Notice for details regarding Airtable’s collection and use of personal data relating to the application and recruitment process by clicking [here](https://www.airtable.com/company/personnel-privacy-notice). For applicants that live in or have a link to Australia, please see this [Privacy Collection Statement](https://www.airtable.com/company/job-application-privacy-statement) for details regarding Airtable's collection and use of personal data relating to the application and recruitment process. 🔒 **Stay Safe from Job Scams** All official Airtable communication will come from an **@airtable.com** email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at [hr@airtable.com](mailto:hr@airtable.com). Learn more about avoiding job scams [here](https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first).