Senior Solutions Consultant

Job description

Join Choco, where we build and own solutions that reshape a broken food system. The global food supply chain is inefficient by design. Waste is high, margins are thin, and most distributor order processes are done over the phone, tracked across broad spreadsheets, and based on intuition rather than strong data. At Choco, we’re changing that. We build software used daily by food distributors and their customers to run their business. It automates orders, reduces errors, and helps operations run faster and more reliably. Because it’s embedded in daily operations, our SaaS platform has immediate, real-world impact, on efficiency, margins, and how businesses run day to day. MISSION The Senior Solutions Consultant is the technical and strategic partner to Choco's US Sales team, helping food distributors and wholesalers understand how Choco can solve their operational challenges and deliver measurable business value. You own the technical pre-sales journey end-to-end: leading discovery, running tailored product demonstrations, scoping integrations, managing procurement requirements, and ensuring opportunities are set up for successful implementation and long-term customer success. WHAT YOU'LL DO - Partner with customers to design and deliver scalable solutions, leveraging Choco’s product suite to optimize ERP integrations, catalog management, pricing automation, API connectivity, and operational data workflows. - Partner with account executives to qualify, shape and advance complex opportunities, lead discovery, curate stakeholder workshops, develop business cases, and lead ROI conversations with both technical and non technical audiences. - Own procurement and technical validation processes, including RFPs, RFIs, security questionnaires, compliance reviews, and cross-functional collaboration with IT security and legal. - Ensure successful customer outcomes by aligning stakeholders around Choco's solutions, driving seamless handovers to implementation and customer success, and continuously feeding customer insights back into the product team. - Develop Choco's solutions consulting function by improving demo environments, reusable assets, integration templates, response libraries, playbooks, and best practices. WHAT YOU BRING - 5+ years of experience in Solutions Consulting or a similar customer-facing technical role within B2B SaaS, with a proven track record supporting complex sales cycles involving multiple stakeholders, technical evaluations, and procurement processes. - Strong consultative discovery, stakeholder management, and communication skills, with the ability to engage credibly with both executive decision-makers and technical audiences. - Experience working with integrations, APIs, ERP systems, and data exchange concepts, combined with the ability to translate technical requirements into business solutions and measurable customer outcomes. - Strong commercial acumen, ownership, project management, and cross-functional collaboration skills - Choco operates on a hybrid business model with 3 days in our Chicago office, and two days remote. WHAT YOU GET - Work on digitalizing core operating systems for food distributors, automating orders, sales and payments in a system that still largely runs on calls and spreadsheets. - Work with an AI product with proven product–market fit, already embedded in distributor workflows and directly affecting order accuracy, speed, and margins. - Join a global team across 6 countries and 40+ nationalities, building a company that has raised $300M+ and reached unicorn status (~$1.2B valuation) with the ambition to define this category end-to-end. - In return, you get real ownership, equity, and the support to do your best work, including competitive compensation, health and wellbeing support, and long-term benefits like a sabbatical (all localized by office). - Collaborate with people who want to own outcomes in a messy, real-world system and make it work at scale. If you want to work on real problems, take ownership, and raise the bar, we should talk. Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.