Senior Solutions Engineer

Job description

Payabli is a next-generation Payments Infrastructure and Monetization Platform purpose-built for vertical software companies. Through a single, developer-friendly API with low-code embedded payment components, Payabli enables platforms to seamlessly embed, monetize, and operationalize payments—making payments a core part of their platform and business model. By unifying payment acceptance, payment issuance, and advanced payment operations tooling, Payabli empowers software companies to manage and move money through a single infrastructure stack that delivers total control over the payments experience. Built to scale with PCI DSS 4.0 and SOC 2-compliant security, Payabli’s infrastructure delivers enterprise-grade reliability and trust while leveraging AI-driven intelligence to enhance visibility, streamline operations, and drive revenue growth. Backed by leading fintech investors including QED Investors, Fika Ventures, TTV Capital, and Bling Capital, Payabli is setting the standard for embedded payments infrastructure powering the next generation of vertical SaaS. The Senior Solutions Engineer at Payabli is a pivotal role that drives the post-sales integration projects for new Payabli vertical software partners, and integration enhancements for existing partners. We expect you to have incredible leadership skills, be a self-starter, operate with an extreme sense of urgency at all times and be execution-focused. You will work closely with our Sales Engineers on project solutioning and ensure a high quality process. You will be the Project Manager for the implementation of new partners, working alongside the Account Management, Operations and other teams to ensure a smooth implementation with an error-free launch. You will also need to become an absolute expert at all of our Products, APIs, and interface enthusiastically with both technical and non-technical customers. In this Solutions Engineer role, you will: Strategic Integration Consultant & Product Expert - Translate business requirements into unique technical solutions - Conduct calls to create and manage the integration plan for software partners - Design and present tailored integration project plans that align with partner business expectation and drive execution of plan - Operate in an AI-first mindset to innovate integration processes Project Manager and Documentation - Track and Report on Projects Logs, Key Performance Indicators, and drive constant improvement. - Collaborate with Account Manager on partner launch and GTM success - Transfer integration plan into ongoing production reference documentation for the partner and internal support teams Cross Functional Collaboration - Be a “glue” role that connects the Operations, Success, Risk, Product and Engineering teams. This position will need to have awareness and working knowledge of all areas to ensure an optimal implementation plan and technical solution. - Work closely with Customer Success team to provide ongoing integration support for partners - Work closely with product team to become an expert on piloting and implementing cutting edge fintech products We’d love to hear from you if you: Technical Expertise - Have 5+ years of experience Solutions Engineering, Sales Engineering, Solutions Consulting, Product Management, Technical Support, or similar role for a Payments or Fintech company - Proven track record of creating and implementing complex technical solutions for software partners - Strong understanding of RESTful APIs, webhooks, and modern integration patterns - Experience with payment processing concepts including tokenization, PCI compliance, and transaction flows - Proficiency in at least one programming language (Python, JavaScript, Ruby, or similar) - Familiarity with API testing tools (Postman, curl) and debugging techniques - Understanding of payment industry fundamentals (acquiring, issuing, card networks, ACH)Familiarity with PCI DSS compliance requirements and security best practices Business & Leadership Experience - Have strong communication and interpersonal skills and an ability to communicate complex ideas in a structured and user-friendly way to an audience of C-Suite enterprise clients as well as engineers at early stage startups. - Are a self-starter who is resourceful and able to independently run work streams, and also willing to be scrappy and think of creative solutions. - Leadership experience in a player/coach type of role is a plus, or natural ability to guide and influence others. - Have an innate sense of humility and honesty with an open mind for feedback - You are intellectually curious. You seek out innovation. You find unique solutions to complex problems. Preferred: - Specific experience with embedded payments platform - Previous experience with a hypergrowth, successful technology company - Good business understanding or Support processes as well as Risk and Underwriting processes. We think you'll love being part of our team because At Payabli, you'll have a front row seat into building a high-growth venture backed fintech company. As a senior leader in Operations, you'll shape how the organization scales and be the driving force behind our AI-first operations strategy — directly influencing how we build, automate, and optimize for the future. You'll stretch yourself every day, learn a ton, grow alongside the company, and have a lot of fun building Payabli with us. We're a values driven company that cares deeply about our team, partners, and customers. Our north star values are: 🤝 Team Love = Customer Love — You understand that when you build great products for your internal partners, they deliver exceptional experiences to merchants. You obsess over the platform partners and businesses that depend on every payout landing on time. 🔥 Run to the Fire — When ACH returns spike or a card program hits a snag, you're the first one in the war room. You don't shy away from hard problems—you chase them. You volunteer for the complex, messy challenges others avoid. 🔍 Little Things Count — You sweat the details because you know a single decimal error in a payout can damage a business. You double-check edge cases, validate every assumption, and understand that excellence lives in the details. 💎 Truth Seekers — You give direct feedback, receive it with grace, and never let ego get in the way of finding the right answer. You document what you don't know, admit mistakes quickly, and hold yourself accountable in the open. 🚀 Relentlessly Curious — You're constantly asking "what if?" and "why not?" You study how competitors solve problems, explore adjacent industries for inspiration, and never stop learning about the payments ecosystem. We build technology that gets noticed and a workplace where people want to grow their careers.. Our work has been recognized by some of the industry’s most respected organizations, including the 2026 Forbes Fintech 50 list, which highlights the most innovative private companies in financial technology, Inc.’s 2025 Best Workplaces, and Built In’s 2026 Best Places to Work in Miami. WHAT WE CAN OFFER YOU - Competitive salary - Stock options with the potential to unlock more equity as we grow - Flexible PTO and paid parental leave - Medical, dental, & vision insurance - 401K, HSA, pre-tax savings programs Payabli is an equal opportunity employer and values a diverse, inclusive workplace. Principals only. No external agency submissions. Candidates must apply directly; We will not accept submissions from third-party recruiters or staffing agencies.