Senior Solutions Engineer

Description

This role sits within Solutions Engineering, focused on delivering scoped, funded commitments that win and keep our largest accounts — shipped as a durable Fleetio product that can be supported like the rest of the platform. If you’re excited by high-impact, high-visibility engineering work: this team turns key-account commitments into a real, shippable product so Fleetio can win strategic deals and support those customers long-term. The engineers in this role will directly influence outcomes for key accounts and help close some of the largest deals at Fleetio.

More About Our Team and Company

• Watch our culture videos: https://fleet.io/culture
• Engineering culture, interview process and videos: https://www.fleetio.com/careers/engineering
• Fleetio overview video: https://www.youtube.com/watch?v=IlvIbwZT3oU
• Fleetio Go overview video: https://www.fleetio.com/go
• More about the Fleetio platform: https://www.fleetio.com/features
• API docs: developer.fleetio.com
• Test drive Fleetio to get an even better feel for what we're building: https://www.fleetio.com/register

This is a remote opportunity and is open to candidates in the United States, Canada, or Mexico.

Who you are

You’re a product-minded, delivery-oriented engineer who can operate in high-trust environments. You can take ambiguous problems and turn them into clear plans and high-quality shipped software. You’re comfortable collaborating directly with Sales and Customer Success partners to translate customer and deal context into product capabilities.

You’re independently successful: you take ownership from start to finish, stay tenacious through ambiguity, and consistently find a way to deliver.

You care about maintainability and operational excellence.

Your impact

• Ship high-leverage product improvements that unblock strategic deals and expand what Fleetio can confidently commit to for key accounts.
• Collaborate with Sales and Customer Success to understand constraints, timelines, and customer workflows; then, turn those needs into clear requirements and implementation plans.
• Build solutions that meet Fleetio’s product and engineering standards (testing, observability, maintainability, documentation).
• Partner with Product, Design, and Engineering peers to make pragmatic scope decisions and deliver iteratively.
• Communicate proactively and clearly about tradeoffs, risks, and timelines.

Your experience

• 5+ years of experience with Ruby on Rails
• 2+ years with React
• Strong experience building and shipping production web applications with a focus on quality and maintainability.
• Experience collaborating with non-technical stakeholders, translating needs into technical plans, and managing expectations.
• Ability to decompose complex requests into milestones and deliver incrementally.
• Strong written communication and comfort working in a remote, async-friendly environment.

Nice to have

• Experience working on a large-scale Ruby on Rails application.
• Experience working on customer-facing platform/product capabilities that support enterprise accounts.
• Experience partnering with go-to-market teams (Sales, Customer Success) on delivery of time-sensitive commitments.