Senior Solutions Engineer

Job description

Join Hire Hangar and work with fast-growing global companies while building a long-term career. **Job Title:** Senior Solutions Engineer **Location:** Remote **Time Zone:** US Time Zones (EST–PST) **Role Overview** We are seeking a customer-facing Senior Solutions Engineer to own the technical customer journey—from discovery and solution design through hands-on proof-of-value (POV) execution and early production success. This role sits at the intersection of enterprise infrastructure (on-prem, cloud, hybrid), unstructured data at scale, AI readiness, and governance/compliance. You will partner closely with Sales and work directly within customer environments to deliver measurable value quickly and drive production adoption. **Key Responsibilities** - Lead technical discovery with enterprise customers; translate business objectives (AI readiness, governance, compliance, cost/risk) into scalable solution architectures - Deliver live demos, technical deep dives, and executive-level presentations tailored to diverse stakeholders - Design and document deployment architectures across on-prem, cloud, and hybrid environments, outlining trade-offs and phased rollout strategies - Own end-to-end proof-of-value engagements, including installation, configuration, integration, validation, and outcome measurement - Troubleshoot deployment and performance issues; validate throughput, accuracy, and measurable business impact - Drive transition from POV to production through documentation, knowledge transfer, and expansion planning - Act as the technical voice of the customer, providing structured feedback to Product and Engineering teams **Required Qualifications** - Experience in a customer-facing technical role (Solutions Engineer, Solutions Architect, Sales Engineer, Systems Engineer) within Tech, SaaS, or AI environments - Strong experience with enterprise infrastructure across on-prem and cloud/hybrid environments (AWS, Azure, GCP) - Solid foundation in networking and security fundamentals, including routing, firewalls, access controls, and IAM concepts - Experience working with unstructured data environments (file systems, storage platforms, access models, governance considerations) - Ability to communicate complex technical concepts clearly to both technical teams and executive-level stakeholders - Working knowledge of AI concepts and practical familiarity with AI workflows, data preparation, and governance consideration. - Prior remote work experience and fluency with remote collaboration tools/platforms (Slack, Zoom, Google Workspace, Asana, or similar). Candidates must have ideally worked with US or UK-based companies—applications without this experience will not be considered. **Preferred Qualifications** - Exposure to scripting or automation (Python, PowerShell) and/or Infrastructure as Code (Terraform or similar) - Familiarity with data classification, metadata/content-based analysis, and large-scale scanning or analytics workflows **Tools & Technology** - **Cloud:** AWS, Azure, GCP - **Enterprise Infrastructure:** On-prem storage systems, file servers, hybrid architectures - **Security & IAM:** Access controls, identity models, governance frameworks - **Automation:** Python, PowerShell, Terraform - **Collaboration:** Slack, Zoom, Google Workspace, Asana (or similar) **Please NOTE** It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles. We connect top talent with vetted employers, competitive pay, and real growth opportunities.