Senior Solutions Engineer

Job description

What you will be doing: Define and execute product strategy and roadmap for healthcare-focused solutions aligned to company objectives and customer needs. Translate market opportunities and customer feedback into prioritized product requirements and actionable development plans. Ensure products adhere to country-specific compliances. Demonstrate ability to leverage AI tools to improve product management effectiveness, decision-making, and operational efficiency. Ability to apply AI-assisted workflows to synthesize customer feedback, summarize research, identify trends, and accelerate documentation creation. Drive requirements gathering, backlog prioritization, user story development, and acceptance criteria definition. Collaborate with engineering and architecture teams to balance innovation, scalability, security, and regulatory constraints. Support go-to-market activities including positioning, customer enablement, training, and executive presentations. What you will likely bring: Experience in software industry and ERP systems preferred. Hands-on experience in strategic planning and business case development. Strong analytical, strategic thinking, and communication skills. Experience working directly with enterprise customers and executive stakeholders. Ability to translate complex regulatory and operational requirements into scalable product solutions. What could set you apart: 5+ years applicable experience and demonstrated success/knowledge. 2+ years of specialized/industry experience. Bachelor’s degree (or equivalent experience). #LI-DA1 #REMOTE About Epicor At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners . Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you— that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Danial Azizi