Senior Solutions Engineer (Pre-Sales)

Job description

WHAT WE ARE BUILDING Mimica https://www.mimica.ai/careers is an AI-powered process intelligence platform enabling enterprises and individuals to reclaim their most precious resource: time. We've all seen repetitive tasks and redundant processes quietly drain productivity and creativity. Not because companies don’t want to become more efficient, but because they don’t know where to start. At the click of a button, Mimica identifies every process improvement and agentic AI opportunity across an enterprise. Our software turns everyday work into data-backed decisions, helping companies remove process bottlenecks, automate the right tasks, and upskill teams with precision and confidence. We’ve raised $26 million in Series B financing and are scaling fast. Backed by investors including Khosla Ventures and Paladin Capital, our proprietary AI technology is trusted by Fortune 500 companies to accelerate transformation. Mimica is recognized as a Top 100 AI Start-up by Accel and an industry Leader by the Everest Group. Behind our platform is a team of exceptionally talented people, remote-first and globally distributed across 16+ countries. We're looking for curious, collaborative people excited to solve complex problems. You'll join a fast-paced environment built on high ownership, bottom-up thinking, and transparent, open communication – helping some of the world's leading organizations transform the way work gets done with AI. PART OF YOUR DAY-TO-DAY - Leading demos and supporting technical evaluations for the Mimica platform, ensuring a path to value realization and positive ROI. - Building and executing POC plans with success criteria, managing scopes, expectations, and timelines, and acting as the point of contact for questions, issues, or escalations. - Serving as the Voice of the Customer, providing insights to engineering and product teams and input for improvements and new feature development. - Contributing to product documentation by adding clear explanations, examples, and how-to guides. - Partnering with Marketing to deliver educational content such as blog posts, tutorials, and presentations. - Assisting BDRs in identifying compelling use cases and tailoring messaging to value drivers specific to each industry, vertical, or function. - Nurturing strong relationships with key decision-makers at all levels, turning them into advocates and champions. - Acting as a trusted advisor for customers, deepening relationships and driving account growth including renewals and upsells. WHAT YOU WILL BRING - Background in Solution Architecture, Sales Engineering or Implementation/Management Consulting, shaping solutions that add strategic and quantitative value. - Experience in devising and delivering complex enterprise software/SaaS solutions, tying them to customers’ business initiatives, pain points and long-term roadmaps. - Track record of successfully scoping, managing and executing pilots and production implementations, overcoming objections and removing friction in the pre-sales process. - Superior communication skills with the ability to switch between being deep in the weeds and taking the 10,000-foot view when presenting to stakeholders. - Empathy and product intuition – absorbing and interpreting feedback and working through and with others across functions to continually evolve Mimica’s capabilities. - Desire to continuously learn and improve your knowledge of our platform, our differentiating value and advancements in the Intelligent Automation domain. BONUS - Knowledge of AI, task mining, process transformation or related markets. - Experience in successfully introducing B2B products to the market and/or new verticals. - Comfortable working within high-growth environments – delivering value quickly and iteratively. WHAT WE OFFER 💰 Generous compensation + stock options - aligned with our internal framework, market data, and individual skills. 🏢 Distributed work: Work from anywhere - fully remote, in our hubs, or a mix. 💻 Company-issued laptop, remote setup stipend, and co-working budget 📍 Flexible schedules and location ☀️ Ample paid time off, in addition to local public holidays 🍼 Enhanced parental leave 🧘‍♀️ Health & retirement benefits 📖 Annual learning & development budget 🌴 Annual workaways and regular virtual & in-person socials 🌍 Opportunity to contribute to groundbreaking projects that shape the future of work Note: Some benefits may vary depending on location and role ⚠️ Mimica will only contact candidates from an @mimica.ai email address. We do not request banking or sensitive personal information during the recruiting process.