Senior Solutions Engineer - Process Intelligence (Retail/Manufacturing)

Job description

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. **The Team:** Value Engineering is responsible for our largest Fortune 500 customers and owns their transformation journey by working on the very frontier of what’s possible with data and AI on the Celons Platform. Partnering closely with the Sales team, Value Engineering is responsible for ensuring that the Celonis Platform is deployed to tackle the most strategic business challenges, fits into the right place in our customers’ technology stack and most importantly generates strong ROI through deep and broad deployments. **The Role:** As a Senior Value Engineer, you will spearhead AI and data-driven business transformation within the Retail sector by contributing to your customer’s end-to-end value journey using the Celonis Context Model. Working alongside Lead and Principal VEs, you will combine technical execution with consulting and project management. As an AI-fluent operator, your core mandate is to orchestrate complex roadmaps and execute targeted transformation initiatives that improve how these businesses operate across their [Core Functional Area] ecosystems. **The work you’ll do:** - **Value Selling & Realization:** Uncover the real issues by peeling back layers of organizational complexity. Own the Outcome from first discovery through realized ROI for your process areas. Tell the Value Story by crafting powerful executive narratives and leading business value workshops. - **Stakeholder Management:** Cultivate powerful executive sponsorship across core business units to champion transformation programs. Co-own change management with customer leaders and design CoE roadmaps that build self-sufficiency. - **Program Management:** Steer Global Transformations across complex workstreams. Own and implement AI-driven account planning and AI-assisted project management. Automate executive governance (QBRs, SteerCos) with minimal manual friction. - **Platform & AI Fluency:** Act as an AI-fluent operator, utilizing AI tools for rapid technical outputs while partnering with Applied Value Engineers for deep-dive solution builds. Champion platform adoption. - **Scale Value & Innovation:** Build a strategic expansion roadmap embedding Celonis as a strategic platform to drive adoption. Provide feedback to R&D based on evolving customer use cases. **The qualifications you need:** - **Experience:** 5+ years of experience taking ownership of complex workstreams, process areas, and customer relationships in Value Engineering, Consulting, or Pre-Sales. - **AI & Technical & Fluency:** Solid background in enterprise IT and business software (e.g., SAP, Workday, Salesforce, Oracle). You operate primarily as an AI-fluent operator, utilizing AI copilots to generate outputs and automations, avoiding heavy manual coding. - **Builder Mentality:** Comfortable setting your own direction within an account team. Driven to *live for customer value*, proactively hunting and ideating for highest-impact solutions. - **Process Improvement & Value Realization:** Proven expertise in executing process improvements. - **Strategic Program & Stakeholder Management:** Demonstrated expertise orchestrating multi-region or business unit transformation programs. Expert at mobilizing VP/Director-level sponsorship. Flawless English communication with commanding executive presence. - **Domain & Industry:** Deep understanding of the Finance/Supply Chain domains and Retail trends. You stay continuously updated on business-critical use cases. - **Degree:** Engineering, Computer Science, Mathematics, Business Analytics, comparable technical degree or a Business/Economics degree paired with a technical minor #LI-NS1 **What Celonis can offer you:** - Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations. - Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants. - Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment. - Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. - Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform. - Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance. - Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually. - Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued. - Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision. **About Us:** Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this [video](https://www.youtube.com/watch?v=YR5oRJGhJYg&list=PLuVor-ZUD4pnM6G33C5D0tjXUvlTPYBRe). **Celonis Inclusion Statement:** At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. **Your Privacy:** Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ [Accessibility and Candidate Notices](https://www.celonis.com/careers/candidate-notices) By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our [Privacy Notice for the Application and Hiring Process](https://www.celonis.com/careers/privacy-notice/). **Use of Artificial Intelligence Tools** We rely on an artificial intelligence tool to match the information from your resume to the relevant Celonis job descriptions. This processing is limited to the information provided in your resume or in your candidate profile. The tool produces a match score per candidate for a role, suggests preliminary ranking, and provides recommendations. The tool is only used for support in parts of the job application process, including to facilitate the identification of the relevant Celonis Jobs for candidates and recruiters. All final decisions are made by hiring managers and the Celonis talent acquisition team. Hiring managers and HR specialists use this tool responsibly, are aware of the risk of potential bias, and are equipped to mitigate it. Please be aware of common job offer scams, impersonators and frauds. Learn more [here](https://www.celonis.com/careers/fraud-alert/).