Senior Specialist Employee Relations

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. Role Overview The ER Specialist will be responsible for managing Employee Relations (ER), Industrial Relations (IR), contract labor administration, statutory compliance, and workforce engagement. The role requires strong people management skills, hands-on experience with labor laws, government liaison, and data-driven HR reporting. Key Responsibilities Employee & Industrial Relations Manage Employee Relations (ER) and Industrial Relations (IR) activities across the organization. Handle employee grievances, disciplinary actions, domestic inquiries, and conflict resolution. Maintain healthy industrial relations with workmen, unions (if applicable), and internal stakeholders. Support management in negotiations, settlements, and dispute resolution. Contract Labor Management End-to-end management of contract labor including onboarding, attendance, deployment, and exit. Ensure compliance with Contract Labor (Regulation & Abolition) Act and other applicable labor laws. Coordinate with contractors for manpower planning and performance monitoring. Payroll & Vendor Coordination Supervise and validate contract payroll processing in coordination with vendors. Ensure accuracy of wages, statutory deductions, and timely disbursement. Audit contractor bills and payroll records for compliance and correctness. Statutory & Legal Compliance Ensure 100% compliance with applicable labor laws (Factories Act, Shops & Establishments Act, PF, ESI, Minimum Wages, Bonus, Gratuity, etc.). Prepare and file statutory returns, registers, and records within timelines. Handle inspections, audits, and queries from labor authorities. Coordinate with legal advisors on labor-related cases and compliance matters. Government Liaison & Licensing Liaise with various government authorities (Labor Department, Factory Inspectorate, PF/ESI offices, etc.). Manage preparation, renewal, and maintenance of statutory licenses and registrations. Handle submission of statutory returns and responses to notices. Employee Engagement & People Management Plan and execute employee engagement activities to improve morale and workplace culture. Support initiatives related to employee communication, welfare, and retention. Act as a bridge between management and employees to foster trust and transparency. Data Analysis & Reporting Maintain and analyze ER/IR data, manpower data, attrition, absenteeism, and compliance dashboards. Prepare MIS reports and presentations for management review. Use data insights to support decision-making and continuous improvement. Required Skills & Competencies Strong knowledge of labor laws, ER & IR practices Hands-on experience in contract labor and payroll handling Excellent grievance handling and negotiation skills Strong people management and stakeholder coordination abilities Proficiency in MS Excel (advanced level) and PowerPoint for data analysis and presentations Good communication, documentation, and reporting skills Ability to work independently and handle pressure situations Educational Qualification MBA / MSW / PG Diploma in HR or Labor Laws (preferred) Certification in Labor Laws or IR (added advantage) BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #whereyoubelong