Senior Specialist Employee Relations (US and Global)

Job description

Location: Any location within Mexico (Remote)- Preferably located in Guadalajara Languages: Advanced English About The Hershey Company The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey’s, Reese’s, KitKat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more. At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today. Guided by our employee value proposition, **Lead Today. Create Tomorrow, **we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose. The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose. How will you fit in the big picture? The Senior Specialist Employee Relations will serve as a trusted Employee Relations expert, helping leaders navigate complex workplace matters with consistency, fairness, and sound judgment. In this role, you will lead high-risk investigations, advise HR Business Partners, Legal, EHS, and business leaders, and use ER data to identify trends and reduce risk across the organization. This is an exciting opportunity to make a meaningful impact at Hershey by strengthening employee relations practices, building leader capability, and supporting a culture where our people and business can thrive. What will you do? Lead and resolve complex investigations involving misconduct, discrimination, harassment, retaliation, compliance issues, and serious conduct concerns (Primary market focus: United States) Coach and advise managers on workplace accommodations, performance management, conflict resolution, policy interpretation, and risk-aware decision making. Partner with HR Business Partners, Legal, EHS, and business leaders to ensure consistent application of ER strategy, policies, and practices. Monitor and analyze ER case data to identify trends, root causes, systemic issues, and proactive mitigation strategies. Contribute to ER process, policy, technology, documentation, and case-management improvements that support operational excellence. Develop and deliver ER training, mentor less-experienced ER colleagues, and simplify complex ER topics into practical leader guidance. Serve as a subject matter expert for assigned regions or business units, providing credible and responsive partnership to organizational leaders. Minimum Requirements Experience: 3+ years of relevant experience required, aligned to Senior Specialist Employee Relations role. Experience conducting complex or high-volume employee relations investigations. Strong understanding of employment law, HR compliance, policy interpretation, documentation, and risk management. Experience advising leaders on sensitive ER matters, accommodations, performance-related transitions, conflict resolution, and policy application. Ability to analyze ER data, identify trends, and recommend practical actions that reduce risk and strengthen consistency. Experience partnering with HR, Legal, EHS, and cross-functional stakeholders. Education: Bachelor’s degree in Human Resources, Business, Labor Relations, Legal Studies, or a related field preferred. Equivalent relevant experience may be considered. Benefits and Perks At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work. Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health Financial Security: Competitive pay, annual incentive opportunities. Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable Growth & Development: Career development programs, learning opportunities, and internal mobility #LI-GB1