Senior Specialist, Technical Support Engineer (Wideband Global SATCOM)

Job description

Job Title: Senior Specialist, Technical Support Engineer (Wideband Global SATCOM) Job Code: 43392 Job Location: Colorado Springs, CO Job Schedule: On-Site, 5/8 schedule Job Description: L3Harris Technologies Inc. is seeking an experienced Technical Support Engineer to manage the support of facility needs within the Wideband Satellite Communications Operation Centers (WSOC) located in Fort Meade, Maryland, Wahiawa, Hawaii, Landstuhl Germany, and Okinawa, Japan. This Ground Systems Controller Subject Matter Expert (SME) will be responsible for supervising and reporting concerning the hardware installation and maintenance, technical support, software upgrade and configuration management for several Satellite Communications (SATCOM) and Data Communications (DATACOM) systems supporting WSOC missions. The local WSOC Technical Support Engineer (TSE) serves as a status and event liaison to the SME. The SME is also responsible for the interpretation of contract work statement duties concerning the planning, coordination, and management of facility modifications. The SME Is responsible for delivering a monthly report representing all sites. Essential Functions: Supervision and reporting of WSOC hardware installation and maintenance, technical support, software upgrade for the co-located WSOC Modernized Earth Terminal (MET) Technical support for the Replacement Radio Frequency Interconnection Subsystem (RRFIS) Technical support for the Replacement Patch and Test Facility (RPTF) Technical support for the Replacement Satellite Configuration Control Element (RSCCE) L-Band Conversion System (RLCS) Drafting policy on the tracking of facility-related work orders Drafting policy concerning direct coordination and interface with civilian public works representatives, along with support organizations and/or contractors. Drafting policy on the Preparations submittal and tracking of work statement and justifications. Serves as the point of contact for policy and rendering of services based on contract work statements. Serves as the point of contact for the fabrication and implementation of corrective measures concerning maintenance, repairs, and equipment. Maintains all records, plans and drawings of building alterations, additional space requirements, etc. relative to office moves or reconfiguration requirements to include preparation and submission of Requests for Work Authorization (RWA). Qualifications: Active DoD Top Secret clearance Bachelor’s Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience. One (1) year of relevant experience or education in communication principles and SATCOM theory Three (3) years of operational experience with Commercial or Military SATCOM systems Relative knowledge of intelligence capabilities, processes, and tasking mechanisms necessary to support Government efforts for performance of SATCOM Interference tasks. The CompTIA Security+ (or higher) certification Preferred Additional Skills: Experience with the SATCOM apportionment planning and allocation processes taking into consideration all ground, space, and control networks, and operational control of sub-networks for apportioned SATCOM resources. Experience developing, planning, operating, controlling, and/or managing military or commercial SATCOM systems and software. Examples of such systems and software include, but are not limited to the following: DoD Teleports and Gateways Service Teleports and Gateways Commercial Teleports and Gateways Satellite Communications Operations Centers and/or Watch Offices In compliance with pay transparency requirements, the salary range for this role in Colorado state is $73,000-$135,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. The application window for this position will close on 10/25/2026. #LI-ZB2