Senior Staff Forward Deployed Engineer

Job description

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact. SUMMARY We are seeking a Senior Forward Deployed Engineer (FDE) to partner with our largest and most complex financial institution customers. In this role, you will work directly with banks and regulated enterprises to design, implement, and deploy secure, scalable solutions in production environments. You will operate at the intersection of engineering, product, compliance, and customer delivery—translating regulatory, security, operational, and business requirements into high-quality technical implementations. Beyond deployments, you will help shape and build product capabilities that solve critical financial institution business problems, ensuring our platform evolves to meet real-world enterprise needs. This role requires strong technical depth, comfort navigating regulated environments, product thinking, and the ability to build trust with senior technical and business stakeholders. RESPONSIBILITIES Embed with enterprise financial institution customers during discovery, design, implementation, and go-live Translate regulatory, security, compliance, and business requirements (e.g., SOC 2, PCI, FFIEC, GLBA) into technical designs and deployment plans Partner with customers to deeply understand their operational and strategic business challenges, and design solutions that drive measurable outcomes Design and build secure integrations using APIs, event-driven systems, and data pipelines Contribute production-grade code and reusable components that evolve into core product capabilities Implement solutions that meet performance, resiliency, auditability, and availability standards Serve as technical lead for customer deployments, including architecture reviews and risk assessments Collaborate closely with product, platform, security, and compliance teams to influence roadmap and prioritize features based on customer needs Identify systemic gaps across deployments and convert them into scalable product enhancements Troubleshoot complex issues across application, infrastructure, data, and security layers Develop reusable reference architectures, deployment patterns, and best practices for regulated environments Travel requirement ~ 40/50% to customer sites EXPERIENCE AND KNOWLEDGE Typically requires a Bachelor’s degree in (relevant degree) and a minimum of 12 years of related experience; or an advanced degree with 8+ years of experience; or equivalent related work experience. This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements