Senior/Staff Product Analyst

Job description

Hi there! Thanks for stopping by 👋 We’re looking for a Senior Product Analyst to join our Financial Services team in Canada. This role sits at the intersection of Product Analytics, Decision Science, and Product Strategy. You will partner closely with Product, Engineering, and business leadership to help shape the future of Capital through data-driven decision making. For Capital to succeed, many of our most important product and business decisions depend on balancing complex trade-offs across pricing, conversion, offer volume, losses, and profitability. In many ways, data-driven decision making is the product itself. We’re looking for someone who can operate as a strategic thought partner , not simply answer predefined questions, but help determine: - What problems we should solve, and the right way to design and implement solutions - Defining and measuring success across product, merchant, and business outcomes - Optimizing for both merchant success and business performance, balancing growth, risk, and operational tradeoffs What you’ll be doing: - Partner with Product and Engineering leaders to influence product strategy through deep analytical insights and decision frameworks - Lead ambiguous and high-impact analytical initiatives end-to-end, from problem definition through recommendation and implementation - Build analytical models and frameworks that optimize trade-offs across risk, pricing, conversion, profitability, and customer outcomes - Design and evaluate experiments, including pricing and conversion optimization initiatives - Translate complex business problems into structured analytical approaches and measurable success criteria - Identify product opportunities, operational inefficiencies, and strategic insights through deep analysis of large-scale transactional and product datasets - Deliver executive-level recommendations and influence roadmap decisions using data - Collaborate cross-functionally with Product, Engineering, Finance, and GTM teams to operationalize data-informed decisions What you need to bring: We’re looking for a senior, highly analytical candidate who is comfortable operating in ambiguity and influencing decisions at both the strategic and operational level. You likely have experience with: - Advanced SQL and strong analytical skills working with large-scale product or transactional datasets - Python for analytics, experimentation, statistical analysis, or modeling - Product analytics, experimentation, and decision science methodologies - Building analytical frameworks that drive business and product decisions - Leading cross-functional analytical initiatives independently - Translating ambiguous business questions into structured analysis and actionable recommendations - Strong communication and stakeholder management skills, with the ability to influence Product and Engineering teams - Data visualization and storytelling experience using tools such as Looker, Tableau, or similar BI platforms - Experience working within product organizations at technology or fintech companies Nice to have: - Experience in fintech, lending, payments, or risk-related domains - Experience in Data Science, predictive modeling, or optimization problems Why this role matters: This is not a traditional reporting or dashboard-focused analytics role. We’re looking for someone who can act as a strategic product partner — someone who uses data to influence product direction, challenge assumptions, evaluate trade-offs, and help drive some of the most important decisions within the Capital business. You’ll work on high-impact problems with significant visibility across Product, Engineering, and business leadership, and play a key role in shaping the future of Financial Services at Lightspeed. We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try! What’s in it for you? Come live the Lightspeed experience... You’ll enjoy: - A flexible work environment that empowers you to do your best work - A culture that celebrates performance - The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard - Career-defining opportunities Plus benefits designed to keep you happy, healthy and fulfilled. - Flexible paid time off and remote work policies - Equity options, because this is your company too - Contributions to your pension plan. Your future matters - Training opportunities to grow your skills and career - Health and wellness credit so you feel your best - Time off to volunteer and give back to your community - Interest groups, employee led networks, social committees to sponsored sports teams - Computer purchase program to get your personal Macbook - Enhanced parental leave to support growing families #LI-AL2 At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $120-180k CAD. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off. Please note that this compensation information is solely for candidates hired to perform work within Ontario and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an existing vacancy at Lightspeed. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and hiring teams. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WHERE TO FROM HERE? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here https://www.lightspeedhq.com/careers/. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. WHO WE ARE: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement https://www.lightspeedhq.com/legal/applicant-privacy-statement/.