Senior Strategy & Operations Associate

Job description

OUR MISSION: HOSPITAL-QUALITY CARE, EVERYWHERE. The healthcare industry still relies on faxes and phone tags to coordinate critical care for patients at home. We think patients and the clinicians who serve them deserve better than a system stuck in 1995. Verse Medical is building the modern software infrastructure to make it happen. We're a well-funded Series C company (backed by General Catalyst, SignalFire, and Sapphire Ventures) on a mission to heal a fragmented system. Our platform connects the dots between providers, payors, and patients, ensuring people get the high-quality care they need, reliably and right where they live. We’re growing fast and looking for people who are driven by this mission to join us! OUR VALUES: THE PRINCIPLES THAT GUIDE US Our values are the operating system for how we work together and with our partners. They aren't just words on a wall; they are the principles we bring to every decision, every day. - We are transparent, upfront and direct. We operate with honesty and clarity. We share information openly, the good and the bad, and believe that direct, respectful feedback is the foundation of trust and progress. - We value speed of iteration. We are building something new, which means we learn by doing. We prioritize rapid iteration and getting solutions into the hands of users, believing that progress is more valuable than perfection. - We give 110% effort, 30% of the time. We are passionate about our mission, and there are moments that require us to go the extra mile. We believe in focused intensity when it counts, balanced by a sustainable pace that keeps our team energized for the long run. - We empathize with customers to a fault. When our users face a problem, we own it. Instead of asking them to change, we ask ourselves, "How can we make this better?" We believe true innovation comes from deep empathy and a relentless focus on solving the real-world challenges of healthcare. YOUR IMPACT: HOW YOU'LL HELP US HEAL A BROKEN SYSTEM This is a rare opportunity to join a small but mighty strategy team in a broad role. Verse and our team is focused on making it easier for patients to go home from the hospital and recover at home. You’ll be a key part of the team and dictate the trajectory our most critical initiatives. You’ll report to the Head of Strategy & Operations and work closely with many other functional leaders within the company across Partnerships, Sales, Customer Success, Operations, and Product. WHAT YOU'LL ACHIEVE: A GLIMPSE INTO YOUR CONTRIBUTIONS - Generate insights that help the executive team make the most critical decisions that inform how Verse positions and prioritizes different product offerings - In most cases: execute on your own recommendations and implement entire programs or initiatives as an operational or business development lead - Lead external partnerships as either a project manager or de facto salesperson - Implement internal operational processes and serve as the “glue” between various internal operating functions - Support forecasting and planning in partnership with Analytics, Finance, and BizOps teams This role comes with great responsibility - we absolutely love what we do here at Verse and have a healthy culture, but you can expect this role and our expectations to be fairly rigorous. WHAT YOU'LL BRING: THE SKILLS AND EXPERIENCE YOU’LL LEVERAGE We believe that diverse experiences and backgrounds lead to better solutions. While we have an idea of what will help someone succeed in this role, we are open to being convinced by your unique story and skills. If you believe you can achieve the outcomes above, we encourage you to apply. Core Skills & Experience - 5+ years in a banking, consulting, startup, or otherwise rigorous role - First-principles thinking: in most cases, the work we’re doing has fundamentally never been done before, at Verse or elsewhere. You should be able to construct solutions from scratch. - Quantitative and analytical skills: all of our team members are expected to have solid numerical instincts and modeling skills - Partnerships and sales: all of our team members should expect to carry the baton in some external relationship at some point, whether they’re selling something to a customer, selecting and negotiating with vendors, or project managing a new partnership launch. - Implementation and execution: the best team members not only produce insights, recommendations, strategies, but do whatever it takes to make sure these actually come to life. This usually requires a bias for quick action rather than slow and polished deliverables. THE REWARDS & REALITY: COMPENSATION, BENEFITS & LOGISTICS We believe in taking care of our team, both professionally and personally. Here’s what we offer: - Meaningful Compensation: $150,000-$180,000 base salary - Comprehensive Health & Wellness: We cover 100% of your health insurance premium and provide access to high-quality dental and vision insurance plans for you and your dependents. - Plan for the Future: We offer a 401(k) plan to help you save for your future. At this time, the company does not offer a 401(k) match. - Career Growth: You'll have opportunities for rapid career advancement in a company that's at a major inflection point. We want you to grow with us. Work Environment & Location: This role is based in our San Francisco or New York office. We have a hybrid model, with a requirement of 4 days per week in the office to foster collaboration and innovation. OUR PLEDGE FOR AN EQUITABLE FUTURE At Verse Medical, our mission is to deliver equitable, hospital-quality care to everyone, regardless of their background or where they live. We can only achieve this if our own team reflects the diversity of the patients we serve. We are committed to building a workplace where everyone feels a sense of belonging, where their contributions are valued, and where they can do their best work. We embrace diversity of all kinds: race, gender, age, religion, identity, experience. We are actively working to build a more inclusive and equitable world, starting from within our own walls. We are an equal opportunity employer. We are also committed to providing a positive and accessible interview experience. If you require any accommodations to participate in our process, please contact us at recruiting@versemedical.com.