Senior Supervisor, IBX Critical Facilities (LD14)

Job description

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Help Shape the Future of Equinix's Newest Data Centre An exciting opportunity has arisen to join LD14 , one of Equinix's newest purpose-built International Business Exchange™ (IBX®) data centres in London. As the Senior Supervisor, IBX Critical Facilities , you won't simply inherit an established operation. You'll play a key role in shaping the operational culture, developing a high-performing team, and ensuring the reliability of critical infrastructure that powers the digital services relied upon by organisations around the world. This is a rare opportunity for an experienced facilities supervisor to leave a lasting impact on a flagship site while advancing their career with the world's digital infrastructure company. About the Role The Senior Supervisor, IBX Critical Facilities is responsible for leading a team of skilled professionals responsible for the operation, maintenance, and reliability of critical infrastructure systems across the site. You will oversee day-to-day operations, support major maintenance activities and infrastructure projects, drive operational excellence, and ensure the highest standards of safety, compliance, and reliability are achieved. This role offers the opportunity to influence both people and operations while helping establish LD14 as a benchmark facility within the Equinix portfolio. What You'll Do Lead and Develop a High-Performing Team Provide leadership, coaching, and day-to-day direction to Critical Facilities professionals. Foster a culture of safety, accountability, collaboration, and continuous improvement. Support employee development, performance management, succession planning, and career growth. Ensure the team delivers operational excellence across all critical infrastructure systems. Drive Operational Excellence Oversee the operation, maintenance, and reliability of critical and non-critical infrastructure, including: Electrical power systems Cooling and HVAC systems Fire detection and suppression systems Plumbing and building infrastructure Site grounds and supporting facilities Ensure preventative and corrective maintenance activities are executed to the highest standards. Support capacity planning and overall site performance objectives. Manage Projects and Site Operations Coordinate maintenance activities, infrastructure upgrades, and operational projects. Assist with the commissioning, testing, and handover of new equipment and systems. Monitor project progress, resources, and budgets to ensure successful delivery. Help establish operational routines and best practices within a growing facility. Vendor and Contractor Management Oversee contractor performance and ensure all work is completed safely and in accordance with Equinix standards. Drive accountability, quality, and compliance across all vendor activities. Build strong relationships with service providers to support site objectives. Incident and Critical Operations Management Lead and coordinate operational response during incidents and critical events. Ensure effective communication, escalation, and resolution processes are followed. Identify risks and drive preventative actions to maintain maximum site reliability and uptime. What We're Looking For Required Experience leading technical teams within a critical facilities, data centre, industrial, manufacturing, utilities, or mission-critical environment. Strong understanding of electrical and mechanical building services infrastructure. Experience managing maintenance programmes, operational projects, and third-party contractors. Ability to make sound decisions in fast-paced, high-availability environments. Strong communication, leadership, and stakeholder management skills. Commitment to safety, quality, and operational excellence. Preferred Degree, apprenticeship, or equivalent technical qualification in engineering or a related discipline. 7+ years of relevant experience in critical facilities, engineering operations, data centres, utilities, or a similar environment. Previous experience supervising technicians, engineers, or facilities teams. Why Equinix? Equinix is the world's digital infrastructure company. We operate a global platform of interconnected data centres that enable the innovations and digital services businesses depend on every day. At Equinix, we invest in our people as much as we invest in our infrastructure. Alongside a competitive compensation package, employees enjoy a range of benefits designed to support wellbeing, financial security, and career growth, including: Private medical insurance Competitive pension scheme Life assurance and income protection Employee Stock Purchase Plan (ESPP) Extensive learning and development opportunities Internal career mobility across a truly global organisation Volunteer days and community engagement programmes Employee resource groups that foster an inclusive workplace Flexible benefits designed to support employees at different life stages Industry-leading wellbeing resources and employee assistance programmes Whether you're looking to strengthen your leadership capabilities, expand your technical expertise, or build an international career, Equinix provides the platform and support to help you achieve your ambitions. Why LD14? Opportunities to join a newly launched facility are rare. LD14 offers the chance to help build operational excellence from the start, establish a strong team culture, influence long-term site performance, and contribute directly to the success of one of Equinix's newest strategic investments in the UK. If you're looking for an opportunity to make a tangible impact while working with world-class infrastructure and talented colleagues, we'd love to hear from you. Join Equinix, APPLY NOW, and help power the digital world from LD14. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form . Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here .