Senior Systems Engineer

Job description

Senior Systems Engineer (プリセールスSE) – Japan Enterprise networking in Japan is evolving fast. Wi-Fi 7, cloud-managed infrastructure, and modern security architectures are reshaping how enterprises build and manage their networks. NETGEAR is growing its presence in Japan and we are looking for a Senior Systems Engineer who wants to be at the front of that shift. This is a rare opportunity to be the primary technical voice for a global networking brand in Japan, working directly with enterprise customers, channel partners, and a collaborative global engineering team. If you enjoy solving complex technical problems, building trusted customer relationships, and seeing the direct impact of your work, this is the right opportunity for you. We know the perfect candidate may not check every box, and that is okay. If you have a strong networking foundation, a customer-facing mindset, and a genuine passion for technology, we want to hear from you. Where You Will Work - Based in Japan, Tokyo area preferred - Hybrid environment, remote with regular on-site customer visits - Domestic travel approximately 25 to 50% depending on projects What You Will Do - Be the go-to technical resource for enterprise customers and channel partners across Japan, leading solution design, product demonstrations, and proof-of-concepts - Design and support deployment of enterprise networking solutions including switching, routing, wireless, security, and cloud-managed platforms - Present technical solutions clearly to diverse audiences including enterprise IT teams, channel partners, and senior stakeholders - Support channel partners including MSPs, VARs, and distributors through joint engagements and technical guidance - Work closely with NETGEAR's global engineering and product teams, contributing field feedback that directly influences our product roadmap - Own the technical handoff from pre-sales to post-sales, supporting customers through onboarding, troubleshooting, and escalation management - Stay current on enterprise networking trends and the evolving technology landscape in Japan What We Are Looking For - 5 or more years of experience in a systems engineering, network engineering, or customer-facing technical role such as pre-sales SE or technical sales - Solid Layer 2/3 networking fundamentals including switching, VLANs, routing, and QoS - Familiarity with Wi-Fi technologies including Wi-Fi 6, 6E, or 7. Deep expertise is not required; a willingness to learn and grow in this area is what matters - Strong troubleshooting skills across wired and wireless enterprise environments - Business-level Japanese for all customer and partner engagement - Functional English for internal communication and collaboration with global teams Nice to Have, But Not Required - Experience with cloud-managed networking platforms such as NETGEAR Insight, Cisco Meraki, Aruba Central, or Juniper Mist - Familiarity with Zero Trust security concepts - RF planning tool experience such as Ekahau or Hamina - Industry certifications such as CCNA, CCNP, CWNA, or equivalent - Experience working with channel partners, MSPs, or mid-market enterprise customers - Familiarity with AV over IP solutions and the ProAV space What You Can Expect From NETGEAR - A collaborative, close-knit global team that genuinely supports each other - The opportunity to represent a globally recognized networking brand as the face of NETGEAR in Japan - Direct access to product and engineering leadership, where your field insights will shape our roadmap - A company that is growing its Japan presence and investing in the right people to lead that growth - Competitive compensation and a flexible hybrid work environment Company Statement/Values: At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live. We're a performance-driven, talented and connected team that's committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the Next Gear by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together. You’ll find our values woven through our processes, present in our decisions, and celebrated throughout our culture. We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected. If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then you've got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity. NETGEAR hires based on merit. All qualified applicants will receive equal consideration for employment. All your information will be kept confidential according to EEO guidelines.