Senior Systems Engineer

Job description

The Senior Systems Engineer is responsible for the design, deployment and migration of data-centre infrastructure for CNS customers - servers, storage, backup and cloud. The role covers delivery from assessment and design through cut-over and handover, plus L3 support for systems issues. DUTIES & RESPONSIBILITIES Deployment and implementation Design, install and configure server, storage, backup and virtualisation solutions for customer projects. Deploy blade servers (HPE, Dell), including firmware, iLO/iDRAC, OS builds and hardening. Build and configure virtualisation platforms (VMware vSphere/vSAN, Microsoft Hyper-V, Nutanix). Implement SAN/NAS storage (HPE, Dell EMC, NetApp, Pure) - zoning, LUN provisioning, replication and snapshots. Deploy backup and DR solutions (Veeam, Commvault, Veritas) with retention, immutability and offsite/cloud copy. Migration Plan and execute data-centre, server, storage and workload migrations with minimal downtime. Run P2V/V2V migrations, storage data migrations, and Windows Server / Active Directory upgrades. Migrate on-prem workloads to Azure, AWS or local UAE cloud, and Exchange to Microsoft 365. Write the migration plan, Method of Deployment (MD), cut-over runbook and rollback plan for each project. Cloud and hybrid Design and deploy hybrid infrastructure - Azure/AWS compute, storage, networking and identity (Entra ID). Implement cloud backup, DR-as-a-service and site-to-site connectivity with the network team. Support and operations Provide L3 support for systems incidents and carry out root-cause analysis. Perform preventive maintenance (PM) and health checks for AMC customers and produce PM reports. Maintain as-built documents, configuration records and knowledge base articles. Pre-sales and customer delivery Support pre-sales with solution design, BoQ, SOW inputs and man-day estimates for RFPs. Work directly with customers, vendors and project managers on scope, timelines and acceptance. Education Minimum: Bachelor’s degree in Computer Science, IT or Engineering. Desired: Microsoft Certified: Windows Server Hybrid Administrator Associate or MCSE Server / Core Infrastructure. VMware VCP-DCV (VCAP an advantage). Microsoft Azure Administrator (AZ-104) or AWS Solutions Architect - Associate. Veeam VMCE, Commvault, Veritas, Zerto; HPE or Dell EMC storage/server certification; ITIL Foundation. Experience Minimum: 10+ years in systems infrastructure, with at least 5 years hands-on in deployment and migration projects. Proven delivery of end-to-end data-centre, server, storage, backup and cloud migrations. Desired: System integrator or managed-services experience in the UAE/GCC. Skills & Abilities Required: Servers - HPE ProLiant/Synergy, Dell PowerEdge, Windows Server, Linux (RHEL/Ubuntu). Virtualisation - VMware vSphere, vCenter, vSAN; Hyper-V. Storage - SAN/NAS (HPE, Dell EMC, NetApp), FC/iSCSI, replication. Backup & DR - Veeam Backup & Replication, DR design and testing. Identity & M365 - Active Directory, DNS/DHCP, GPO, Entra ID, Exchange/M365 migration. Cloud - Microsoft Azure or AWS (IaaS, storage, backup, hybrid). Automation - PowerShell. Strong documentation skills: HLD/LLD, MD, migration plans and as-built reports. Desired: Nutanix AHV, VMware HCX. Pure Storage, HPE Alletra. Commvault, Veritas, Zerto. Intune. Local UAE cloud platforms. Ansible, Terraform. Valid UAE driving licence; willing to carry out cut-overs out of hours. Compliance with policies and procedures based on the ISO standards adopted by CNS. CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves. Founded in 1987 with more than 35 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets. A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.