Senior Technical Consultant - Data and AI

Job description

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. As a Senior Technical Consultant, AI Services, you are responsible for the hands-on delivery of AI solutions within AHEAD client engagements. You are an engineer and client-advisor - you turn solution designs into working, production-grade GenAI / Agentic AI workflows, and you take them all the way into production - deployed, running, and reliable in live client environments. You will collaborate with clients and interdisciplinary teams, which includes engineers, product owners, domain experts to understand real business needs and solve complex challenges across industries. You will work alongside senior consultants and architects, contribute to the technical direction and own delivery. AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. As a Senior Technical Consultant, AI Services, you are responsible for the hands-on delivery of AI solutions within AHEAD client engagements. You are an engineer and client-advisor - you turn solution designs into working, production-grade GenAI / Agentic AI workflows, and you take them all the way into production - deployed, running, and reliable in live client environments. You will collaborate with clients and interdisciplinary teams, which includes engineers, product owners, domain experts to understand real business needs and solve complex challenges across industries. You will work alongside senior consultants and architects, contribute to the technical direction and own delivery. Roles and Responsibilities: Solution Delivery & Production Deployment Own the hands-on delivery of AI solutions end-to-end: build, test, integrate, deploy, and ship GenAI services and agentic workflows into production. Take solutions from prototype to production handling deployment, release, versioning, and rollback, and keep them running reliably once they are live. Make sound design and trade-off decisions as you build, and bring the hard, cross-cutting calls into the team’s technical discussions contributing to the architecture, not just consuming it. Produce and maintain your own estimates, task breakdowns, and delivery status; surface risks, blockers, and dependencies early. GenAI Engineering & Implementation Design, implement, and maintain Python-based services and workflows that integrate LLMs and GenAI capabilities with client systems and applications. Build agentic and multi-step workflows using orchestration frameworks and platform patterns (e.g., LangGraph, AgentCore, LangChain). Develop robust tooling and APIs for agents, with clear input/output schemas, error contracts, versioning, and observability hooks. Consume retrieval/RAG and search abstractions to improve grounding and reliability, tuning parameters (top-k, scoring, filters). Quality, Observability & Governance Own the operational health of the workflows you build: monitoring, alerting, troubleshooting, and iterative improvement. Set up the observability and evaluation tooling for the solutions you build including tracing, logging, and metrics through an LLM observability stack (e.g., Langfuse, LangSmith), and quality, regression, and safety checks through evaluation frameworks (e.g., DeepEval, Ragas). Operate within established platform, security, and governance guardrails (RBAC, data access boundaries, PII handling, logging, audit) instead of building one-off mechanisms. Collaboration & Enablement Partner with product managers, business stakeholders, and UX to turn problem statements and evaluation criteria into concrete, production-ready workflows. Participate actively in design reviews, code reviews, and architecture discussions, keeping solutions maintainable, observable, and aligned to platform standards. Support and guide junior engineers and consultants on the team through code review and pairing. Contribute to internal enablement (playbooks, examples, reusable patterns) and act as a high adopter of AI tools (e.g., Glean, Devin, Windsurf, Claude) to accelerate design, development, testing, and documentation. Qualifications: Bachelor’s or master’s degree in computer science, Statistics, Mathematics, or a related quantitative field. Minimum of 5 years of experience in a data science-related role, with a focus on machine learning and deep learning. Strong Python coding skills with an emphasis on writing efficient, scalable, and maintainable code. Experience with developing and training custom deep learning models using TensorFlow, PyTorch, or scikit-learn. Hands-on experience with Jupyter Notebooks, Azure Machine Learning Studio, Azure OpenAI, AWS SageMaker, nVidia AI Enterprise & DGX platforms Hands-on experience with leading open source and major model providers such as LLama, Anthropic's Claude, Open AI. Etc. Solid understanding of transformer architectures, attention mechanisms, and other advanced deep learning concepts. Knowledge of generative AI concepts, including fine-tuning, transfer learning, and RAG methods. Experience with the machine learning lifecycle, including model deployment, monitoring, drift detection/retraining, and canary testing. Strong communication and collaboration skills, with the ability to present complex technical information to both technical and non-technical audiences. Experience in pre-sales activities, including project scoping, estimation, and solution design. Nice to Have: 5–9 years of software engineering experience, with significant hands-on development in Python for production services and workflows. Demonstrated experience deploying and operating GenAI or agentic AI solutions in production taking them beyond prototypes and demos into live, reliable systems, including release, versioning, monitoring, and ongoing operation. Practical, hands-on experience integrating LLM/GenAI capabilities (e.g., AWS Bedrock, Azure AI, OpenAI, Anthropic), including prompt and system design for reliability and control, and handling structured outputs (JSON schemas, tool/function calling). Experience implementing agentic or multi-step workflows using orchestration frameworks such as LangGraph, AgentCore, or LangChain. Proven ability to design clear tool APIs for agents with well-defined input/output schemas, error-handling contracts, and versioning strategies. Experience in a cloud-native AWS/Azure environment, including serverless patterns (Lambda or similar), environment configuration and secrets management, and logging, metrics, and basic observability/debugging. Strong software engineering fundamentals: Git, testing, code review, CI/CD-friendly patterns, and clean code practices. Effective collaboration and communication skills, with the ability to work closely with product, and domain experts to converge on pragmatic, production-ready solutions. Additional / Preferred Awareness of security, governance, and responsible AI in an enterprise context: RBAC and data access boundaries, PII and sensitive-data handling, and working within established platform guardrails and governance processes. Demonstrated experience building on top of an existing platform/SDK (coding standards, templates, reusable components) rather than building custom platforms from scratch. Familiarity with MLOps, data platforms, or observability tools used to track quality, performance, and usage of GenAI features. Experience working with globally distributed teams in a client facing environment, especially across India/US time zones. Evidence of being an early, high adopter of AI tools in your own workflow (code assistants, AI debuggers, documentation generators, experimentation tools). Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. India Employment Benefits include: Comprehensive health insurance coverage for employees, with options to extend coverage to dependents Paid time off and company holidays, along with additional leave benefits as per policy Flexible work arrangements, supporting work-life balance Learning and development opportunities to support continuous growth and upskilling Employee wellness initiatives and programs focused on physical and mental well-being Retirement and statutory benefits in line with India regulations Inclusive and people-first culture, with a strong focus on collaboration and ownership As a Senior Technical Consultant, AI Services, you are responsible for the hands-on delivery of AI solutions within AHEAD client engagements. You are an engineer and client-advisor - you turn solution designs into working, production-grade GenAI / Agentic AI workflows, and you take them all the way into production - deployed, running, and reliable in live client environments. You will collaborate with clients and interdisciplinary teams, which includes engineers, product owners, domain experts to understand real business needs and solve complex challenges across industries. You will work alongside senior consultants and architects, contribute to the technical direction and own delivery. AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. As a Senior Technical Consultant, AI Services, you are responsible for the hands-on delivery of AI solutions within AHEAD client engagements. You are an engineer and client-advisor - you turn solution designs into working, production-grade GenAI / Agentic AI workflows, and you take them all the way into production - deployed, running, and reliable in live client environments. You will collaborate with clients and interdisciplinary teams, which includes engineers, product owners, domain experts to understand real business needs and solve complex challenges across industries. You will work alongside senior consultants and architects, contribute to the technical direction and own delivery.