Senior Technical Product Manager, Internal Tools

Job description

[Cloaked](https://www.cloaked.com) is building a cyber expert at your side - one that watches, advises, and acts to keep you safe and private in the age of AI. Nearly a million paying members already use Cloaked to take back control of their data, their identity, and who can reach them: masked emails, phone numbers, and payment cards, data removal from broker sites, and an AI voice agent that screens calls before they ring through. We've protected 10M+ identities, screened 50M+ calls, and removed 1B+ records from the data brokers who profit off personal information. Backed by a $375M Series B, we're now building the agents that turn detection into action - for individuals, families, and the companies that want to protect their people. **About the Role** We are hiring a **technical product manager** to own the software factory, systems, and internal tools we use to build and release incredible products for our customers. That covers how engineering plans, builds, reviews, tests, and ships its work, and where AI agents fit into each step. It also covers the developer experience, the third-party tools we buy and run, and how teams across the company get answers from data. Your customers are every team at Cloaked: engineers, product managers, designers, and the people who run the business. You will work with small teams of engineers and partner closely with engineering leadership. When you get this right, every team ships better work, faster. **What will you do?** - Own the product that makes every engineering team at Cloaked faster: the AI tools, workflows, and systems behind how we build and ship. - Own the third-party tools we buy as well as the ones we build, from setup to upkeep. - Push AI deeper into how we build software. Decide where agents should write, review, test, and fix code, where people stay in the loop, and what it takes for engineers to trust the results. - Treat every team as your customer. Most needs won't arrive as requests, so sit with them, spot patterns in what slows them down, and ship the fix. Then make sure they actually use it. - Build small fixes yourself when that's fastest, and hand larger work to the engineers on your team. Knowing which is which is part of the job. - Define how we measure success for internal tools, such as adoption and time saved, since revenue won't tell us. - Run the delivery org like a product: how we plan, how work moves from idea to release, and how teams measure what they ship. - Connect product engineers with our platform and data teams, so the right things get built in the right order. - Run intake for the data team: sort and prioritize the requests that come in. Help everyone get answers from data faster, and turn the questions people ask most into tools and automatic reports they can use on their own. **What skills and experiences will help you?** - 5+ years as a technical PM or TPM, or as an engineer who moved into product. - You have built products for builders, such as developer tools, platforms, internal tools, or AI agents. - You are comfortable in code. You can read it, write SQL, work in GitHub, and hold your own in a system design discussion. - You build with AI tools like Claude Code, Codex, or Cursor, and you can show us something you built. - You have opinions about where AI is taking software development, and you have tested them in practice. - You can't leave a problem alone. Side projects, tools you built for yourself, or a company you started all count. If you started a company and it didn't work out, we see that as a plus. - You can take a long list of asks from smart, busy people, turn it into a clear plan, and see it through. - You have worked at a company while it grew fast. You know that what you build today may need a rebuild in six months, and you build with that in mind. - You do your best work with few resources and light process. You move fast and adjust as you learn, and you know the few places, like security and access, where care comes first. **What's nice to have?** - Developer platform, CI/CD, or SRE experience. - Experience running AI agents in production, including measuring how well they work. - Experience improving how a fast-growing engineering org plans and ships. - Experience working closely with a data team or running an analytics request process. - Experience with security or access control for internal systems. ## **What we offer** Cloaked is a well-funded Series B startup based out of NYC. Although we are a distributed team, the NYC team operates with a hybrid model. We have two floors of our building, with two state of the art kitchens packed with drinks, snacks and everything else you'd need to get through the day. The Cloaked team has diverse interests and so we frequently embark on team outings and go out for socials! ## **Compensation and Benefits** We offer above market rate pay and equity based off of the market's best commercially available data. Your compensation will be a combination of salary, bonus and equity. For full-time US employees, we offer a comprehensive benefits package: medical, dental and vision with Cloaked covering the majority of employee premiums, company-paid basic life, and a 401(k) with company match. We offer flexible work arrangements and the ability to work remotely as needed. Cloaked provides a home office stipend in addition to a new company laptop (and other tech depending on the role). ## **Perks** **🌴 Competitive PTO:** PTO, floating holidays and sick days - and we push people to actually use them. We see time off as a preventative burnout measure, not a balance to hoard. 👶 **Parental Leave:** Paid leave for all new parents - birth, adoption, or foster placement - because the people building privacy deserve time with their families. **🤸 Monthly wellness & meals stipend:** Used for any kind of physical, mental or emotional care you'd like to take for yourself, be it a gym membership, a meditation app, or time with a personal trainer - plus lunch and coffee during the workday. **🧠 Professional Growth:** Opportunities for career development and personal growth are provided to all employees who seek to further their knowledge and capabilities through an unlimited professional development fund. Additionally team members are encouraged to regularly attend conferences and industry events. We are really excited about having you join our mission-driven team and help us build the future of online privacy!