Senior Technical Program Manager

Job description

**Highbeam is building the future of business banking and cash management.** Our platform combines AI agents, automated financial workflows, and integrated financial products that save brands time and money. Customers have generated billions in sales and include well-known brands such as [Cuts](https://www.cutsclothing.com/), [Tushy](https://hellotushy.com/), [Rocco](https://roccofridge.com), [Sabah](https://www.sabah.am/), [Still Here](https://www.stillhere.nyc/), [Alice Mushrooms](https://alicemushrooms.com/), [Original Grain](https://www.originalgrain.com/), [birddogs](https://www.birddogs.com/), and more. Our team includes alumni of Shopify, Square, Toast, Rippling, and McKinsey. We’ve raised $42M in equity from Acrew, FirstMark, Mayfield, and Two Sigma Ventures.  .png) # **About this role** We’re hiring a Senior Technical Program Manager to drive execution across the most critical partner programs at Highbeam. You’ll own timelines, dependencies, and delivery across banking partners, card and payment vendors, and compliance workstreams (SOC2, BSA/AML, PCI), translating between compliance, product, engineering, and external partners. The bar is external programs that ship faster and more predictably, with leadership no longer pulled into day-to-day coordination. This role is based in our NoHo, NYC office or Toronto office. **What you’ll do** - Drive execution across partners like bank partners, card and payment vendors - Own the critical path for partner and compliance work, freeing leadership to focus on broader priorities - Own timelines, dependencies, and delivery for cross-functional programs - Translate between compliance, product, engineering, and partners - Drive pay-by-card, treasury, onboarding, and any future partner integration coordination - Own compliance and audit readiness (SOC2, BSA/AML, PCI) - Establish scalable processes for operating in regulated systems - Unblock engineering from external dependencies and ambiguity - Lead incident response and resolution across money movement systems - Ensure partner requirements are clearly defined, tracked, and delivered - Create clear, trusted visibility into program status for leadership - Hold vendors and partners accountable to timelines and outcomes **Net impact** - External programs ship faster and more predictably - Engineering velocity increases due to fewer external blockers - Reduced operational and compliance risk - Leadership is no longer pulled into day-to-day coordination - Highbeam can scale into more complex financial workflows with confidence **Qualifications** - 5-8 years TPM or technical program leadership experience, ideally in fintech, payments, or other regulated industries - Track record managing partner integrations with banks, card networks, or payment vendors - Deep familiarity with compliance frameworks (SOC2, BSA/AML, PCI) and how they map to engineering work - Strong systems thinking; can translate between compliance, product, engineering, and external partners - Comfortable shipping in ambiguity, with a bias for driving clarity and removing blockers - Experience leading incident response in money movement systems or other production-critical environments - Skilled at holding vendors and partners accountable to timelines and outcomes - Strong written communication; can produce clear, trusted program status for leadership - Comfortable with AI tools to accelerate program coordination and documentation - Bonus: engineering background or hands-on technical depth **You'll thrive at Highbeam if...** - You love working in-person with a high-performing team - You enjoy working in an idea-meritocratic, low-ego environment - You are proactive and self-directed, and you excel in ambiguous, fast moving environments - You care about delivering a polished customer experience - Bonus: You have experience working in fintech, AI or early-stage startups **What we offer** - Competitive salary and meaningful equity - Comprehensive health & benefits package - Generous PTO - $1K/year stipend to purchase our customers' products - $100/mo wellness stipend - Yearly offsite—last year we went to Mexico City! - In-office perks: Commute covered and $20/day lunch stipend - Great location: Our NYC office is in NoHo, a short walk from the A,C,E · B,D,F,M · N,Q,R,W · 1 · 6 trains. Our Toronto office is downtown near St. Andrew Station.