Senior Technical Program Manager

Job description

**Overview** GitHub is seeking a passionate, driven, and collaborative Senior TPM to drive the GitHub Enterprise Servier (GHES) release process. This includes OS and container builds across the platform, infrastructure, and application layers; package generation and certification; integration test environments; and distribution of release artifacts through Azure and other clouds. In this role, you will define operational priorities for the team, coordinate execution across a complex release surface, and partner across engineering organizations to ensure GHES ships as a high-quality, secure, and dependable appliance for enterprise customers. You will partner with stakeholders to deliver solutions that strengthen our security posture and elevate service resiliency and quality. Additionally, you will coordinate with engineers across the organization to monitor progress, resolve blockers, and provide status updates to the leadership team. Our team is small, efficient, and engineering-focused, thriving in a fast-paced environment. We are looking for a Senior TPM who embraces new challenges and adapts quickly to evolving programs. To support multiple initiatives simultaneously, you will leverage AI to boost productivity and continuously seek opportunities to enhance engineering efficiency through agentic AI-based solutions. To be successful in the role, the ideal candidate will require strong interpersonal skills, influencing without authority, drive for results, and collaboration in addition to a proven track record in technical program management and operational excellence. **Responsibilities** The Technical Program Manager Role encompasses a broad scope including: - Drive execution across build, package generation, validation, certification, and customer delivery workflows for GHES releases. - Establish and drive standards for release reliability, observability, compliance, and operational excellence across build, release, and certification workflows. - Set investment priorities for the GHES Release team, balancing immediate delivery needs with long-term improvements in reliability, efficiency, and engineering velocity. - Ensure strong operational ownership of release infrastructure, including clear accountability, effective incident response, and continuous improvement following critical issues. - Drive and deliver security and compliance requirements. - Negotiate requirements with the central teams (SMEs). - Understand best practices and available tooling to improve service resiliency and quality. - Influence and drive adoption of quality best practices and standards. - Drive onboarding to central infra services and, tooling. - Track various metrics across broad set of services. - Drive tooling and infra feature design and implementation. - Identify new opportunities and work with the central teams to supplement existing quality standards. - Deliver technical and high-level presentations in various forums. - Drive multiple projects at any given time. **Qualifications** Required Qualifications: - 5+ years of experience as a Technical Program Manager or in a technical role with systems experience. - 3+ years of experience working in the Cloud domain. - 3+ year of experience in management of complex cross-group, cross-business, cross-disciplinary projects. Preferred Qualifications: - Strong technical problem-solving and analytical skills. - Good understanding of cloud services best practices. - Good understanding of cloud architecture, telemetry, and monitoring systems. - Experience with high-availability systems and services resiliency. - Excellent communication and stakeholder management abilities. - Proven ability to influence without authority and drive results across teams. - Negotiation skills to drive repair items/investments with engineering managers. Knows trade-offs. - 4-years degree in Computer Science/Computer Engineering/EE or equivalent experience. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the [Accommodation request form](https://careers.microsoft.com/us/en/accommodationrequest). Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. --- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about [**requesting accommodations.**](https://careers.microsoft.com/v2/global/en/accessibility.html)