Senior Technical Program Manager

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager Overview Are you a technical program manager who wants to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your own professional learning and development? At Mastercard, our industry expertise is enhanced by our commitment to being a force for good in the world. We do well by doing good. Our core values of trust, partnership, agility and thoughtful risk taking are displayed in everything we do. Our culture of collaboration and inclusion makes our company the place where the best people choose to be. Come join us! ROLE Mastercard Data and Services (D&S) harnesses the power of Mastercard's transaction data to help Fortune 500 companies make multimillion-dollar business decisions. The D&S Data Delivery team is hiring a Senior Technical Program Manager to lead data integration strategy on some of our technically demanding client engagements. Responsibilities will include: • Proactively manage the end-to-end delivery of data engineering work on one or more client engagements, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery • Coordinate directly with client stakeholders to understand client needs and align on optimal data strategy. Own data-specific project communication between clients, consultants, and data engineers • Build and maintain integrated project schedules that account for internal/external dependencies, differing delivery approaches, numerous constraints, and adequately factor in contingency for unplanned delays. Identify blocking issues and manage their resolution • Negotiate features and associated priority and help the team and client reach consensus • Provide business context to engineers as required and competently represent your team's systems to others both inside and outside the organization ALL ABOUT YOU • Demonstrated ability to operate with independence and autonomy • Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (scrum, Kanban, etc.) • Proven track record of data driven decision-making and applying continuous improvement methodologies across teams • Can debate the delivery strategy with business teams, architects, engineers, and designers • Can communicate to executives, peers, and staff with impact, eloquence, and authenticity • Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization • Preference for a candidate with data engineering experience, including hands-on experience with RDBMS technologies • Bachelor's degree in a quantitative field (e.g., Computer Science, Statistics, Econometrics, Engineering, Mathematics, Operations Research). Master's degree preferred Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.