Senior Technical Program Manager – AI Transformation & Integrations (AgentiX) (Cortex

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary Your Career This role is ideal for experienced backend engineers (ideally with strong Python skills) looking to transition into program must thrive in a fast-paced environment and bring a proven track record of designing, building, and operating AI agents or agentic workflows. We are at a pivotal point in our journey, transforming how we deliver product integrations—the core of our platform—by shifting from manual engineering to AI-first workflows powered by agents and agentic pipelines . As a Senior Technical Program Manager , you will lead this transformation. You will collaborate closely with Customers, Partners, Product, and Engineering to scope and design integrations with IT and security tools. Simultaneously, you will redefine the entire integration lifecycle—using AI to automate how customer requests are analyzed, connector designs are created, and software is delivered from early access through full launch. Your Impact Lead AI Workflow Transformation: Drive the evolution of key business and engineering workflows from manual execution to AI-first, agent-driven processes. Design & Scale Agentic Pipelines: Build, deploy, and continuously optimize multi-agent workflows that automate the lifecycle of integration requests—from intake and API requirement analysis to automated design generation, code reviews, and validation. Drive Technical Integration Scoping: Work closely with Customers, External Partners, Business Development, Product, and Security Architects to scope use cases and create technical design requirements for third-party IT and security integrations. Enhance Engineering Productivity: Improve developer throughput and software quality by integrating AI-powered tools (e.g., GitHub Copilot, OpenAI APIs) and agentic knowledge systems into the daily engineering lifecycle. End-to-End Program Ownership: Support cross-functional teams throughout the full software development lifecycle of integrations, establishing scalable operational engineering processes to transition projects seamlessly from early access through full launch. Cross-Functional Alignment: Partner with cross-functional peers to align solutions, resolve conflicts, clear operational bottlenecks, and drive complex technical issues to resolution. Qualifications Your Experience 5+ years of experience in technical program management with strong software engineering background , backend software engineering, or technical product ownership leading software development initiatives and technical programs. Demonstrated hands-on experience building, operating, or experimenting with AI agents and/or agentic pipelines , with a deep understanding of Generative AI, LLMs, prompt engineering, and workflow orchestration. Solid background in third-party APIs and integrations , including proven experience writing technical design and requirements documents for engineering teams. Thorough, end-to-end understanding of the Software Development Lifecycle (SDLC) from initial intake and scoping through delivery. Familiarity with scripting, debugging, or software development (preferably Python ). Practical understanding with at least one major cloud platform (e.g., AWS, GCP, Azure ). Excellent communication, organizational, and influencing skills with a proven ability to self-start, resolve conflicts, and thrive in a fast-paced environment with little direct supervision. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.