Senior Technical Project Manager

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Join our team and what we'll accomplish together At TELUS Health, we're reimagining how pension and benefits solutions are delivered. Our teams are shifting toward a product-led, multi-client delivery model—and we need someone who can bring clarity, momentum, and accountability to complex delivery at scale. As a Senior Project Manager, Technical/Product Program Delivery, you'll be the connective tissue between product vision, engineering execution, and client success. You'll lead high-impact programs across platform enhancements, multi-client deployments, and technical initiatives—all while championing new ways of working that make delivery faster, smarter, and more predictable. This role offers the unique opportunity to shape how TELUS Health delivers at scale—influencing product roadmaps, release strategies, and team practices that directly impact millions of Canadians and their retirement security. What you'll do Lead end-to-end product program delivery Own complex product programs from initiation through post-launch, managing platform enhancements and multi-client deployments with clear outcomes Orchestrate release planning, rollout strategies, and delivery milestones that align product roadmaps with client commitments Balance multiple concurrent initiatives, dependencies, and competing priorities with discipline and transparency Orchestrate cross-functional execution Partner across Product, Engineering, DevOps, QA, Data, Implementation, and delivery teams—acting as the central point of accountability Lead governance forums, alignment sessions, and delivery checkpoints that keep teams moving together Influence and align stakeholders without direct authority—a critical skill in our collaborative environment Drive technical readiness and continuous improvement Manage technical risks: integrations, APIs, data migrations, and environment readiness Promote Agile, DevOps, and continuous delivery practices that improve speed, quality, and predictability Identify opportunities to standardize processes, reduce bottlenecks, and elevate delivery excellence across teams Enable smarter delivery through data and AI Provide data-driven reporting to leadership—progress, risks, trade-offs, and decisions required Champion the practical adoption of AI-enabled tools for planning, risk identification, and delivery insights Turn delivery data into actionable intelligence that improves team effectiveness What you bring Essential experience: 5+ years managing technical projects, product programs, or platform delivery initiatives Proven track record delivering SaaS, product, or technology-enabled solutions Strong understanding of Agile delivery, DevOps practices, release planning, and technical dependencies Demonstrated ability to lead cross-functional teams and influence stakeholders without direct authority Strong communication, governance, and risk management skills Comfort operating in complex, fast-paced environments with multiple priorities and competing stakeholder interests Nice to have: Experience in pension, benefits, health, financial services, or regulated delivery environments Hands-on experience with Azure DevOps, Jira, or similar delivery management tools Bilingual English/French capability Why TELUS Health? You'll work alongside product leaders, engineers, and client-success teams who are genuinely excited about transforming how benefits and pension solutions are delivered. We invest in your growth, encourage innovation, and create space for you to build delivery practices that will scale across the organization. Salary Range: $65,000 - $95,000 Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS Health offers rewarding benefits, which may vary per job function, such as: Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family Flexibility to work in-office, virtually or a combination of both Generous company matched pension Opportunity to give back to communities in which we work, live and serve Career growth and learning & development opportunities to develop your skills What makes this different: Impact: Your work directly improves how millions of Canadians manage their retirement and benefits Growth: You'll shape delivery practices and processes that become the standard across TELUS Health Collaboration: You'll work with talented, mission-driven teams across product, technology, and client delivery Data-driven: We believe in transparency, reporting, and making decisions backed by evidence A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada. Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.