At Fortanix, we’re redefining cloud security by enabling customers to build and run applications with a higher level of protection than traditional approaches allow. We’re looking for a Senior Technical Writer who can create clear, accurate, and user-focused documentation, while taking increasing ownership in a structured, agile environment.This role suits someone with a strong foundation in technical writing who is ready to deepen product understanding, drive documentation strategy for their areas, and meaningfully improve the customer experience. What you’ll doOwn and drive documentation for specific products or feature areas end-to-end Partner closely with Engineering, Product, and Support teams to ensure documentation explains not just how features work, but also why they exist and how customers should use them Plan, draft, review, and publish documentation updates, independently handling standard work and collaborating on more complex topics Go beyond procedural writing by clearly explaining concepts, use cases, and design decisions Identify gaps, inconsistencies, and outdated content, and proactively improve documentation quality Contribute to and evolve the information architecture to ensure content is easy to navigate and scale Create UI text, in-product help, developer documentation, and supporting materials Improve content reuse and consistency through structured writing and single-sourcing approaches Work within docs-as-code workflows (Git-based) to manage changes, reviews, and releases Create supporting assets such as tutorials or short videos to enhance user understandingRequirementsWhat we are looking for:Strong written and verbal communication skills, with the ability to explain complex topics clearly Ability to quickly learn new technologies, especially in cloud security and encryption domains A balance of technical understanding and user empathy High attention to detail and commitment to content quality Familiarity with style guides such as Microsoft Writing Style Guide, Chicago Manual of Style, or similar Working knowledge of Git, Markdown, and structured documentation practices Ability to work independently while collaborating effectively across teamsQualifications:7+ years of experience in technical writing Proven experience working closely with engineering teams and engaging with customer-facing scenarios Experience in SaaS, cloud platforms, DevOps tools, developer platforms, or security products Exposure to docs-as-code workflows (Git, pull requests, reviews) Basic knowledge of HTML and XML Bachelor’s degree in Computer Science, Electrical Engineering, or a related field Experience in encryption or data security is a plusBenefits Mediclaim Insurance – Employees and their eligible dependents including dental coverage Personal Accident Insurance Internet Reimbursement
At Fortanix, we’re redefining cloud security by enabling customers to build and run applications with a higher level of protection than traditional approaches allow. We’re looking for a Senior Technical Writer who can create clear, accurate, and user-focused documentation, while taking increasing ownership in a structured, agile environment.
This role suits someone with a strong foundation in technical writing who is ready to deepen product understanding, drive documentation strategy for their areas, and meaningfully improve the customer experience.
What you’ll do
- Own and drive documentation for specific products or feature areas end-to-end
- Partner closely with Engineering, Product, and Support teams to ensure documentation explains not just how features work, but also why they exist and how customers should use them
- Plan, draft, review, and publish documentation updates, independently handling standard work and collaborating on more complex topics
- Go beyond procedural writing by clearly explaining concepts, use cases, and design decisions
- Identify gaps, inconsistencies, and outdated content, and proactively improve documentation quality
- Contribute to and evolve the information architecture to ensure content is easy to navigate and scale
- Create UI text, in-product help, developer documentation, and supporting materials
- Improve content reuse and consistency through structured writing and single-sourcing approaches
- Work within docs-as-code workflows (Git-based) to manage changes, reviews, and releases
- Create supporting assets such as tutorials or short videos to enhance user understanding
Requirements
What we are looking for:
- Strong written and verbal communication skills, with the ability to explain complex topics clearly
- Ability to quickly learn new technologies, especially in cloud security and encryption domains
- A balance of technical understanding and user empathy
- High attention to detail and commitment to content quality
- Familiarity with style guides such as Microsoft Writing Style Guide, Chicago Manual of Style, or similar
- Working knowledge of Git, Markdown, and structured documentation practices
- Ability to work independently while collaborating effectively across teams
Qualifications:
- 7+ years of experience in technical writing
- Proven experience working closely with engineering teams and engaging with customer-facing scenarios
- Experience in SaaS, cloud platforms, DevOps tools, developer platforms, or security products
- Exposure to docs-as-code workflows (Git, pull requests, reviews)
- Basic knowledge of HTML and XML
- Bachelor’s degree in Computer Science, Electrical Engineering, or a related field
- Experience in encryption or data security is a plus
Benefits
- Mediclaim Insurance – Employees and their eligible dependents including dental coverage
- Personal Accident Insurance
- Internet Reimbursement
We're seeking passionate people to work with us to change the very idea of how people use cloud computing. We take pride in making Fortanix a great place to work. Coworkers recognize that great ideas can come from anyone, and everyone is encouraged to jump in, contribute, and ask questions. In tackling the hardest problems, we believe that working together will produce better solutions. In a very short time, Fortanix has won numerous awards and is already helping some of the world's largest companies protect their most valuable digital assets.
We're seeking passionate people to work with us to change the very idea of how people use cloud computing. We take pride in making Fortanix a great place to work. Coworkers recognize that great ideas can come from anyone, and everyone is encouraged to jump in, contribute, and ask questions. In tackling the hardest problems, we believe that working together will produce better solutions. In a very short time, Fortanix has won numerous awards and is already helping some of the world's largest companies protect their most valuable digital assets.
