Senior Technical Writer

Technical Writer Job Description• Job Title: Senior Technical Writer• Experience Level: Minimum 3 years, preferred 5 years• Language Requirement: Fluent in Arabic and EnglishJob DescriptionWe are seeking a skilled and experienced Technical Writer to join our remote team in developing comprehensive documentation for major system modernization projects. In this role, you will collaborate with cross-functional teams to create clear, compliant, sometimes complex, and user-friendly documentation that supports the replacement of legacy systems with innovative digital solutions. Responsibilities may also extend to mentoring junior technical writers and developing and maintaining wikis for writing best practices and conventions.Key Responsibilities• Gather technical information from technical teams, and other stakeholders to produce accurate documentation for government stakeholders such as:o System Architectureo Integration Guides and API Documentationo Business Requirements Document (e.g., BRD, SRS, URS)o Compliance Reports• Create user manuals, administrator guides, training materials, and tutorials for end-users of developed systems.• Lead the development of advanced documentation templates based on input from technical teams.Review and edit content from team members to ensure consistency, accuracy, and adherence to governmental standards (e.g., data privacy laws, accessibility, and audit trails).• Ensure all documentation adheres to government standards for accessibility (e.g., WCAG), security, privacy, and plain language guidelines.• Maintain and update documentation repositories using tools like Confluence, SharePoint, and Azure DevOps throughout the project lifecycle.• Manage documentation processes in tools like Confluence, Azure DevOps, SharePoint, and Adobe Acrobat Pro, including version control and iterative updates.• Facilitate workshops and interviews with SMEs to extract and translate complex technical details into accessible formats.• Collaborate in agile workflows, attending design reviews, sprint demos, and peer reviews to incorporate feedback.• Contribute to project planning by defining documentation scopes, timelines, and quality gates aligned with agile methodologies.• Handle post-deployment revisions, handover documentation, and support for user adoption in government environments. Qualifications• Minimum 3 years of professional experience in technical writing (5+ years strongly preferred), ideally in software development, IT projects, or government/public-sector environments.• Bachelor’s degree in English with technical experience, or bachelor’s degree in computer science, or a related field, or equivalent professional certification.RequirementsKey Skills and Competencies• Strong proficiency in both technical Arabic and English (speaking and writing) to handle bilingual documentation needs. Familiar with standard and common technical terms in both Arabic and English.• Advanced familiarity with Microsoft Word, Excel, and PowerPoint (demonstrating proper utilization without relying on improvised solutions).• Expertise in collaboration and documentation tools such as Confluence, Azure DevOps, SharePoint, and Adobe Acrobat Pro.• Ability to simplify complex technical concepts and paraphrase dense paragraphs into clear, structured, and audience-appropriate content while preserving core concepts and accuracy.• Strong attention to detail combined with the ability to maintain high-level context and relevance.• Flexibility and patience in learning new domains and pulling detailed information from technical team members who may have weak communication skills.• Proven ability to manage multiple deliverables in high-stakes environments with strong attention to detail.• Ability and eagerness to learn, adapt, and grow in a dynamic environment.• Highly cooperative, supportive, and collaborative mindset; able to work effectively and positively with diverse personalities and cross-functional teamsPreferred Skills and Qualifications• Experience across multiple industry sectors.• Experience creating and editing training videos or tutorials.• Familiarity with using AI tools and assistants to enhance technical writing and documentation.• Translation experience between Arabic and English technical content.• Leadership experience. Role Title: Technical WriterStart date: 1 April 26End date: 1 April 27Duration: 1 Year, Full timeLanguage required: Arabic + English proficiency C1 and C2 levels, minimum B2Work location: Offshore remotely from EgyptCore hours 8-5pm Dubai time

Technical Writer Job Description

• Job Title: Senior Technical Writer

• Experience Level: Minimum 3 years, preferred 5 years

• Language Requirement: Fluent in Arabic and English

Job Description

We are seeking a skilled and experienced Technical Writer to join our remote team in developing comprehensive documentation for major system modernization projects. In this role, you will collaborate with cross-functional teams to create clear, compliant, sometimes complex, and user-friendly documentation that supports the replacement of legacy systems with innovative digital solutions. Responsibilities may also extend to mentoring junior technical writers and developing and maintaining wikis for writing best practices and conventions.

Key Responsibilities

• Gather technical information from technical teams, and other stakeholders to produce accurate documentation for government stakeholders such as:

o System Architecture

o Integration Guides and API Documentation

o Business Requirements Document (e.g., BRD, SRS, URS)

o Compliance Reports

• Create user manuals, administrator guides, training materials, and tutorials for end-users of developed systems.

• Lead the development of advanced documentation templates based on input from technical teams.

Review and edit content from team members to ensure consistency, accuracy, and adherence to governmental standards (e.g., data privacy laws, accessibility, and audit trails).

• Ensure all documentation adheres to government standards for accessibility (e.g., WCAG), security, privacy, and plain language guidelines.

• Maintain and update documentation repositories using tools like Confluence, SharePoint, and Azure DevOps throughout the project lifecycle.

• Manage documentation processes in tools like Confluence, Azure DevOps, SharePoint, and Adobe Acrobat Pro, including version control and iterative updates.

• Facilitate workshops and interviews with SMEs to extract and translate complex technical details into accessible formats.

• Collaborate in agile workflows, attending design reviews, sprint demos, and peer reviews to incorporate feedback.

• Contribute to project planning by defining documentation scopes, timelines, and quality gates aligned with agile methodologies.

• Handle post-deployment revisions, handover documentation, and support for user adoption in government

environments.

Qualifications

• Minimum 3 years of professional experience in technical writing (5+ years strongly preferred), ideally in software development, IT projects, or government/public-sector environments.

• Bachelor’s degree in English with technical experience, or bachelor’s degree in computer science, or a related field, or equivalent professional certification.

Requirements

Key Skills and Competencies

• Strong proficiency in both technical Arabic and English (speaking and writing) to handle bilingual documentation needs. Familiar with standard and common technical terms in both Arabic and English.

• Advanced familiarity with Microsoft Word, Excel, and PowerPoint (demonstrating proper utilization without relying on improvised solutions).

• Expertise in collaboration and documentation tools such as Confluence, Azure DevOps, SharePoint, and Adobe Acrobat Pro.

• Ability to simplify complex technical concepts and paraphrase dense paragraphs into clear, structured, and audience-appropriate content while preserving core concepts and accuracy.

• Strong attention to detail combined with the ability to maintain high-level context and relevance.

• Flexibility and patience in learning new domains and pulling detailed information from technical team members who may have weak communication skills.

• Proven ability to manage multiple deliverables in high-stakes environments with strong attention to detail.

• Ability and eagerness to learn, adapt, and grow in a dynamic environment.

• Highly cooperative, supportive, and collaborative mindset; able to work effectively and positively with diverse personalities and cross-functional teams

Preferred Skills and Qualifications

• Experience across multiple industry sectors.

• Experience creating and editing training videos or tutorials.

• Familiarity with using AI tools and assistants to enhance technical writing and documentation.

• Translation experience between Arabic and English technical content.

• Leadership experience.

Role Title: Technical Writer

Start date: 1 April 26

End date: 1 April 27

Duration: 1 Year, Full time

Language required: Arabic + English proficiency C1 and C2 levels, minimum B2

Work location: Offshore remotely from Egypt

Core hours 8-5pm Dubai time

SSC HR Solutions is specialized in BPO services with a primary focus on a recruitment and outsourcing services that supports businesses in their recruitment needs. Serving over 80 companies worldwide prominently featured on the Fortune 500. With more than 5,000 successful hires, including 1,000 outsourced employees; SSC proactively seeks, nurtures, and cultivates talent within the corporate realm.Our outsourcing services include but are not limited to: (i) Payroll, (ii) Social Insurance, (iii) Labor Law Consultation, (iv) Medical Insurance, (v) Recruitment Services and (vi) Fully Equipped Integrated Office Spaces.Contact us if you are pursuing prospective talent for your business or are looking to expand your job search.SSC Egypt looks forward to connecting you with your future. If you are interested or have any inquiries, please feel free to reach out to us. - Email Contact: Career@ssc-hr.com- Website: https://ssc-hr.com/

SSC HR Solutions is specialized in BPO services with a primary focus on a recruitment and outsourcing services that supports businesses in their recruitment needs.

Serving over 80 companies worldwide prominently featured on the Fortune 500. With more than 5,000 successful hires, including 1,000 outsourced employees; SSC proactively seeks, nurtures, and cultivates talent within the corporate realm.

Our outsourcing services include but are not limited to: (i) Payroll, (ii) Social Insurance, (iii) Labor Law Consultation, (iv) Medical Insurance, (v) Recruitment Services and (vi) Fully Equipped Integrated Office Spaces.

Contact us if you are pursuing prospective talent for your business or are looking to expand your job search.

SSC Egypt looks forward to connecting you with your future. If you are interested or have any inquiries, please feel free to reach out to us.

- Email Contact: Career@ssc-hr.com

- Website: https://ssc-hr.com/