Senior Teller

Job description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. To succeed in this role, you'll need to be customer-focused, proactive, and able to work well under pressure. You'll need to be able to handle cash and non-cash transactions accurately and efficiently, while also identifying opportunities to promote our products and services to customers. What you do Process cash and non-cash transactions, such as deposits, withdrawals, and transfers Respond to customer inquiries and resolve issues in a professional and courteous manner Promote OCBC's products and services to customers, such as accounts, loans, and credit cards Maintain accurate records and reports, and ensure compliance with bank policies and procedures Who you are A degree or diploma in any field is desirable, or candidates who possess relevant work experience equivalent to the required academic standard will also be reviewed Minimum 1 year experience in counter service in retail banking Excellent communication and interpersonal skills, with the ability to work with people from diverse backgrounds Ability to work in a fast-paced environment and handle multiple tasks simultaneously Basic knowledge of banking products and services, with a willingness to learn and develop your skills What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.